Job DescriptionCOMMUNITY OPERATIONS MANAGERAmica Credit MillsFull Time Contract - 6 monthsAmica embraces pay-for-performance compensation philosophy and offers a competitive total compensation package designed to reward performance.Expected Salary Range: $55,000 - $69,000Maximum Bonus Potential: 10% of base pay, that rewards exceptional performance.Benefits: Comprehensive health, dental, and vision coverage, retirement plan contributions, disability, and employee wellness programs.Vacation: Generous annual vacation entitlement, aligned with company policy.Compensation is determined based on skills, experience, and qualifications. Candidates whose experience surpasses the expectations for this role may be eligible for compensation above the advertised range.Established in 1996, Amica Senior Lifestyles operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. We offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, along with Long Term Care (LTC) in BC. We combine expert care with unparalleled premium hospitality and amenities for a personalized senior living experience.At Amica, our values are at the heart of all we do. We are privileged to spend our days enriching the lives of seniors, their families and each other. We celebrate diverse perspectives, lived experiences, and we are committed to fostering an inclusive setting where everyone feels they belong.We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People,



and Persons with Disabilities.Become part of a team where you can make a real impact in the lives of others each and every day.A day in the life of the Community Operations Manager:Reporting to the General Manager, the Community Operations Manager is responsible for the day-to-day operation and oversight of several key areas within their community, including office management, concierge, payroll and benefits, housekeeping, billing and accounting. Furthermore, the Community Operations Manager advises, directs and participates in the development and implementation of long and short term strategies, goals, objectives, policies and procedures within their community.Other Job Duties:Administers payroll, accounts receivable, accounts payableAdministers hiring and recruitment process including new hire paperworkAdministers HR functions, including personnel files, training compliance and department minutesCompletes general administrative work requirements as assignedManages the concierge department, including formulating and maintaining schedules, providing training, support and coverageManages the Housekeeping department, including formulating and maintaining schedules, provides training,



and supporting the Housekeeping supervisor.Performs regular audits of concierge/housekeeping teamParticipates in budget process as directedSupporting Marketing & sales where requiredParticipates in corporate initiatives as requestedParticipates in weekend manager on duty rotationOther duties as requiredHow do I qualify?You must have:Diploma or certificate in bookkeeping or managerial accounting along with previous experience executing administrative tasks in hospitality setting or similar environmentPost secondary education in hospitality, business management, or related filedExperience with accounting/payroll systemsPrevious experience managing payroll, benefits, accounts receivable, and accounts payable as well as managing staffAbility to communicate fluently in EnglishProven ability to manage and lead othersExceptional business writing skills and a high level of proficiency working with computers including Microsoft ExcelWhat we are looking for:Superior customer service skills with both residents and employees and seeks ways to maintain, improve and advance these standardsCustomer service driven with a passion for working with seniorsAbility to manage the administrative office, including supplies and equipment, the concierge department, including scheduling, training, and performance management as well as coordinate the recruitment and hiring processWillingness to participate in corporate initiatives and weekend manager on duty rotationStrong knowledge base regarding current applicable legislation, including employment standards and the Retirement Homes ActCapable of basic troubleshooting of computer systems, including networking and office equipmentCompetent team-builder with coaching and conflict resolution skillsRequests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.#Leaders-Hiring-Amica

📌 Community Operations Manager (Mississauga)
🏢 Amica Mature Lifestyles
📍 Mississauga