We are seeking a Service Advisor to manage day-to-day administrative and clerical functions of the service department at Calmont Leasing in Calgary, AB.BenefitsCompany eventsDental careDisability insuranceEmployee assistance programExtended health careLife insuranceOn-site parkingRRSP matchVision careWhat You’ll DoAs a Service Advisor, your primary responsibility is to manage the day-to-day administrative and clerical functions of the service department, acting as the first point of contact to represent the service department and the company to our customers. Some of the job duties include:Greeting and assisting all customers that enter the service area.Addressing customer inquiries in person, through email, or on the phone.Acting as liaison between the service department and customers.Contacting customers when extra work is required,
ensuring that work is authorized.Continually following up on status of repairs to ensure units will be ready when promised.Advising customers of status of repairs and any delays if unit will not be finished when promised.Working with service personnel to provide accurate quotes on costs of repairs.Providing work orders to Shop Foreman for scheduling.Reviewing all work orders to ensure all charges are fair, equitable, properly documented, and shop supplies are accounted for.Ensuring all work orders are closed in an expeditious manner within monthly and yearly timelines.What We’re Looking ForHigh School Diploma or GED.Minimum of 1 year customer service experience.2–5 years of prior service department technical experience or mechanical background (preferred).Energetic and friendly with excellent verbal and written communication skills.Self‑starter with the ability to prioritize and organize workload in a quick‑paced environment.Excellent attention to detail with the drive to meet tight deadlines.LocationCalgary, AB T2C 4P6Position TypeFull‑timePay Rate$23.00 to $26.00 per hourRequired TravelNone#J-18808-Ljbffr
📌 Service Advisor - Calmont Leasing Calgary - C$23 - C$26 An Hour (Winnipeg)
🏢 Calmont Leasing
📍 Winnipeg
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