16 Oct
|
MCI Group
|
Toronto
We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.About aNd Logistix Inc. (an MCI Company):We are a dynamic and forward-thinking event management agency that hosts impactful conferences, bringing together industry leaders, innovators, and visionaries. Our events create meaningful connections, foster collaboration, and drive positive change. If you're passionate about orchestrating seamless experiences and thrive in a fast-paced environment, this role is for you!Position OverviewAs the Conference & Exhibits Manager, you will bring hands-on experience managing tradeshows and exhibit programs from planning through onsite execution. This role is ideal for a strong event professional who has been exposed to multiple tradeshows and understands the practical details involved in exhibitor communications, floorplans, booth assignments, show services, sponsor deliverables, move-in/move-out logistics, supplier coordination, and onsite troubleshooting. While the role will also support broader conference planning and delivery, the primary focus is exhibit and tradeshow management. The successful candidate will be comfortable working directly with exhibitors, sponsors, venues, general service contractors, suppliers, and internal teams to ensure every exhibit-related detail is organized, communicated, and executed to a high standard.Roles and ResponsibilitiesExhibit ManagementAssess venues, exhibit halls, supplier requirements, loading access, show regulations, and RFP documentation to ensure each tradeshow environment supports the client's objectives and exhibitor needsOversee exhibit strategy, floorplan development, booth layouts, booth assignments, exhibitor categories, traffic flow, and vendor coordinationManage exhibitor communications,
exhibitor manuals, supplier kits, show service forms, deadlines, materials distribution, and issue resolutionCoordinate exhibitor and sponsor deliverables including signage, booth materials, digital assets, furniture, electrical orders, shipping details, and onsite requirementsSupervise packing, shipping, advance warehouse details, move-in/move-out schedules, onsite setup, teardown, and exhibitor service needsSponsorship ManagementPlan and fulfill sponsorship deliverables across conferences and exhibit programsConfirm sponsor requirements, deadlines, branding, and activation needsTrack benefits and ensure accurate delivery of signage, collateral, digital assets, and recognitionCoordinate sponsor communications, materials, approvals, and issue resolutionExecute sponsor activations in line with client expectations and brand standardsSupport promotional messaging and exhibitor/sponsor outreach strategiesNegotiate terms with vendors, venues, and partners as requiredStrategic Planning & LeadershipLead end-to-end planning and execution of exhibit and tradeshow programs, while supporting or leading broader conference planning and delivery as requiredDevelop and manage event budgets, timelines, and critical pathsCollaborate with internal teams and external stakeholders to align event goals and deliverablesProvide mentorship and oversight to junior team members and volunteersMaintain documentation standards including function sheets, minute-by-minute schedules, and budget reportsAnticipate and mitigate logistical, financial, and reputational risksEnsure events meet legal, ethical, and inclusivity standardsAssess venue compliance requirements to minimize risks during planning and execution phasesOnsite ExecutionLead onsite exhibit operations, including show office coordination, exhibitor move-in, booth setup, supplier support, sponsor activations,
exhibitor questions, and real-time troubleshootingEnsure exhibit, sponsorship, registration, signage, and related event elements are delivered according to approved timelines, floorplans, service orders, and client standardsManage onsite teams and troubleshoot issues in real-timeOversee exhibitor experience on the show floor, including booth readiness, sponsor visibility, traffic flow, supplier responsiveness, and attendee-facing detailsPost-Event Reporting & AnalysisLead post-event debriefs and reportingAnalyze performance metrics and identify areas for improvementYou will bring experience in these areas and be trained on aNd Logistix standards for preparing and coordinating:Exhibitor ManualsExhibitor CommunicationsShow Services / Supplier Order FormsCritical Path UpdatesFunction SheetsMinute by Minute SchedulesRegistration Website and ReportsMeeting MinutesFood & Beverage BudgetingOverall Conference BudgetQualificationsBachelor's degree in hospitality, event management, business administration, or related fieldMinimum 5-7 years of event experience, including significant hands-on exposure to tradeshow, exhibit, or sponsor activation environmentsProven leadership and team management experienceProficiency in Microsoft Office Suite (especially Excel and PowerPoint)Strong organizational, communication, and customer service skillsKnowledge of the MICE and association industries, with experience supporting events and tradeshows of 500-2,000 attendees in the Toronto marketBilingual English/French is an assetCEM or CMP certification is a strong assetBENEFITSSalary starting at $72,000 CAD, commensurate with experience and qualifications.Health and dental benefitsHSA & LSABirthday day offFriendly and collaborative work environmentWork arrangement: In-office hybrid position with flexibility for onsite work at various venuesTravel: Required across Canada and the USLanguage: English required; professional French is a strong assetSchedule: Monday - Friday /In office for Events: Includes some weekends, early mornings, and late nightsMCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!
📌 Conference & Exhibit Manager (Toronto)
🏢 MCI Group
📍 Toronto