Job description:COMPANY DESCRIPTION:The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucksand Hershey– to name a few. Paired with a wide selection of modern amenities that include a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled.JOB SUMMARYThe Marriott on the Falls Hotel is seeking a hands-on, results-driven Manager of Facilities & Maintenance to lead all aspects of facilities operation, maintenance, and building systems for a high-volume, full-service hotel.This role is critical to ensuring the reliability, safety, and overall guest experience across all areas of our property. The successful candidate will bring a strong operational mindset, a proactive approach to preventative maintenance, and the ability to lead and develop a high-performing team.This position reports directly to the Area General Manager.KEY RESPONSIBILITIES:Engineering Leadership & Property OperationsLead and execute all engineering and maintenance operations across the hotel.Oversee the operation, repair, and maintenance of all building systems, including HVAC, refrigeration, boilers, chillers, cooling towers, plumbing, electrical, mechanical, pool/spa systems, compressors, control systems, and life safety equipmentEnsure all systems operate efficiently, safely, and in full compliance with applicable codes, standards, and brand requirementsMaintain comprehensive knowledge of critical infrastructure including elevators, building systems, and in-room technology (Key Lock System, TV/Guest Room Entertainment, internet, telephony)Preventative Maintenance & Asset ProtectionDevelop, implement, and continuously improve a comprehensive preventative maintenance (PM) programOversee maintenance of guest rooms, public areas, heart-of-house spaces, and all equipment to ensure optimal performance and guest comfortConduct regular property walk-throughs with leadership to ensure maintenance standards are upheld and issues are proactively addressedMaintain accurate documentation including O&M manuals, warranties, permits, certifications, and inspection recordsCapital Projects & Energy ManagementPlan, oversee, and execute capital projects, renovations,



and other major maintenance initiativesDevelop and manage annual Cap Ex and operating budgets, ensuring alignment with asset preservation and business objectivesLead energy management initiatives to optimize efficiency and control operating costsSource competitive bids, manage vendor relationships, and ensure quality, pricing, and service standards are consistently metSafety, Compliance & Risk ManagementEnsure full compliance with all health, safety, and regulatory requirements, including fire, life safety, and sanitation standardsImplement and manage key safety programs, including Lock-out/Tag-out, emergency systems, fire detection/testing, and evacuation proceduresSupport fire safety operations including training and coordination of fire brigade and emergency response teamsConduct regular safety meetings in partnership with Human Resources and ensure ongoing staff training and awarenessTeam Leadership & DevelopmentLead, train, and manage the Maintenance teams, including recruitment, scheduling, performance management, and succession planningFoster a culture of accountability, responsiveness, and continuous improvementMonitor team performance, provide ongoing coaching, and address performance concerns in a timely and professional mannerEnsure all associates are properly trained in safety protocols, operational procedures, and service standardsFinancial & Administrative OversightAccountable for the financial performance of the department, including payroll, expenses, and supply managementMonitor departmental costs to ensure alignment with budgetary goals while maintaining service and operational standards Maintain inventory control of tools, equipment, supplies, and uniformsEnsure all administrative functions including hiring, performance reviews, documentation, and compliance records are properly executedCross-Functional CollaborationPartner closely with all hotel departments to ensure seamless operations and an exceptional guest experienceMaintain a strong understanding of overall hotel operations and proactively support operational needsRespond to operational challenges with a solution-oriented, service-driven approachQualifications & ExperienceMinimum 5-7 years of progressive leadership experience in hotel engineering, facilities management, or maintenance operations within a hotel, resort, hospital, or large commercial propertyStrong hands-on technical expertise across multiple trades, including HVAC, electrical, plumbing, refrigeration, boilers, and pool systemsProven experience managing preventative maintenance programs, capital projects, and building systemsSolid understanding of life safety systems, building codes,



and regulatory complianceAvailability to work variable hours, including weekends and emergency call-ins as requiredProven ability to lead, coach and drive team performance in a fast-paced, guest-focused environmentStrong financial acumen with experience managing budgets and operational costsWhat We’re Looking ForA hands-on leader who is present, engaged, and leads from the frontA professional who takes ownership of the asset and drives long-term reliability.Someone who can apply technical expertise to support operational decisions and guest impactA proactive Department Head who anticipates issues and follows through with accountabilityWhy Work For Canadian Niagara Hotels?No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our 4 business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.Benefits We Offer Our Associates:Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramdical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.Career Growth & Development : Opportunities for professional growth and development through cross training in various roles across multiple business properties.Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world-renowned hotels, available only at properties operating under a brand name.Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.This is “Where Great Careers Happen” – Join a Team That Empowers You to Make a Difference, Deliver Results, and Grow Your Career. Take the Next Step In Building Your Career With Us!Placement within the hiring range is based on skills, experience and accomplishments in comparable rolesWe confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancyWe thank all applicants for their interest, however, only those selected for an interview will be contactedWe are committed to creating an accessible and inclusive environment by providing equal chance to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.#J-18808-Ljbffr

📌 Maintenance - Maintenance Manager (Niagara Falls)
🏢 Canadian Niagara Hotels Group
📍 Niagara Falls