Elevate IT governance and process management as a Senior Analyst with Scotiabank in Toronto, Ontario. Foster an inclusive work setting while focusing on governance and operational excellence.In this critical role at Scotiabank, you will design and maintain ITSM governance models, engage with various teams to prioritize strategic initiatives, and ensure transparency in communication. Your expertise in technical domains and IT service management will be essential in supporting compliance and operational effectiveness across the bank's functions.Key Responsibilities:Develop ITSM governance models and documentationAnalyze processes for continuous improvementCollaborate with stakeholders to define improvementsEngage with operations, risk, and legal stakeholdersPromote a high-performance, inclusive cultureRequirements:Technical experience in software or operationsFamiliarity with ITIL is preferredEnglish and Spanish fluency is a plusExperience with Agile and DevOps methodologiesKnowledge of governance analysis frameworksChannel your analytical skills to enhance governance in IT service management at Scotiabank.

📌 Senior Analyst In Itsm Processes (Toronto)
🏢 Scotiabank
📍 Toronto