Enhance municipal client relations as a GIS Customer Support Specialist at Catalis in Edmonton, Alberta. Use technical skills and GIS expertise to assist government clients effectively. Catalis seeks a self-motivated Customer Support Specialist familiar with GIS software like QGIS and ESRI.

This onsite role involves being the first point of contact for diverse municipal clients, resolving technical issues, and training users on our innovative tools. You will play a critical role in delivering exceptional service and promoting our SaaS solutions among rural and small urban government sectors. Key Responsibilities:

- Assist clients with GIS data processing and analysis
- Diagnose and resolve technical issues effectively
- Educate clients on products and best practices
- Conduct detailed training for tool usage
- Maintain high levels of customer service Requirements:
- Experience with GIS data and software
- Solid collaborative and feedback skills
- Knowledge of rural municipal operations
- Problem-solving abilities and self-starter mindset
- Excellent verbal and written communication skills Drive client success through outstanding support and GIS expertise at Catalis in Edmonton, Alberta.

📌 GIS Customer Support Specialist in Edmonton
🏢 CATALIS
📍 Edmonton