Graduate Customer Relations Manager (Calgary)

Graduate Customer Relations Manager (Calgary)

16 Oct
|
Sait S.r.o.
|
Calgary

16 Oct

Sait S.r.o.

Calgary

SAIT’s Advancement department builds lifelong relationships with alumni, celebrates their achievements and links donors to creative people and projects. Join a first-class team dedicated to nurturing the SAIT Alumni Family and driving meaningful impact. P2023 - Senior Development Officer Placement within the range is typically based upon a review of skills, experience, and internal equity. 4 Weeks Vacation / 14 Flex Days per year SAIT's Advancement team is seeking an Industry Engagement Officer to build and strengthen strategic partnerships that advance SAIT’s priorities and create meaningful industry connections.

As the key relationship manager for a diverse portfolio of industry associations, corporations, and partners, you will identify, cultivate, and steward partnerships that drive impact across the institution. Working through a OneSAIT approach, you will connect industry opportunities with academic schools, research centres, and departments to create collaborative, high-value outcomes. As a trusted representative of SAIT, you will engage directly with industry leaders, bring together cross-functional teams, and use data, insights, and CRM tools to inform strategy, enhance engagement, and maximize partnership success.

Build, manage, and grow strategic partnerships with industry associations, corporations, and key stakeholders aligned with SAIT’s priorities. Work with campus partners to identify, develop, and advance opportunities related to applied research, workforce development, talent pipelines, student engagement, and other strategic initiatives. Serve as a trusted relationship manager, leading partner outreach, engagement activities, and ongoing stewardship ensuring a high level of service and responsiveness Collaborate across academic schools, research centres,



and departments to develop integrated solutions and mutually beneficial partnership opportunities Develop partnership strategies, briefing materials, and engagement plans to support business development efforts.

Represent SAIT within industry and post-secondary networks, fostering relationships and identifying emerging partnership opportunities. Leverage prospect research, data, and CRM tools to inform engagement strategies, track activities, and identify growth opportunities. Analyze and share industry insights, trends, and intelligence to support coordinated engagement across SAIT.

From time to time, participate in special projects and/or institutional initiatives at the direction of the Director, Industry Engagement.

Minimum

Diploma in business, communications, public relations, or related field. ~ Bachelor's degree in business, communications, public relations, or related field is preferred. ~ 1-2 years experience working in a post-secondary environment would be considered an asset. Highly organized, with strong project, time management, and prioritization skills. Data-driven mindset with experience leveraging CRM systems, market intelligence, and relationship insights.

At SAIT, we equip you with the resources you need to shape bold futures for yourself and our communities. Generous time off to pursue other passions and support your wellbeing - SAIT paid premiums for medical,



dental, and vision benefits so you, and your family, are well supported - Benefits supporting mental health and access to Greenshield + for virtual therapy at a reduced rate - Access to a Health Spending or Taxable Spending Account - Professional development opportunities through our Free Seat Program, tuition support, access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses - Defined Benefit pension through LAPP to help you retire with confidence - Free access to our fitness facilities and group fitness classes At SAIT, we’re building bold futures. We’re a community of tenacious problem-solvers, inventive thinkers, and passionate collaborators who believe in doing work that matters.

Named one of Alberta’s Top Employers, we’re driven by a desire to create an impact in our community. We’re committed to community and belonging Community and belonging is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

Learn more about Community and Belonging at SAIT . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment.

If you would like more information about how your data is processed, please contact us.

📌 Graduate Customer Relations Manager (Calgary)
🏢 Sait S.r.o.
📍 Calgary

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