Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hospitality industry
- Casino
Responsibilities
Tasks
- Resolve complaints and claims
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Additional information
Work conditions and physical capabilities
- Standing for extended periods
Personal suitability
- Client focus
- Dependability
- Excellent oral communication
- Excellent written communication
Benefits
Health advantages
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- As per collective agreement
Other Benefits
- Parking available
- Wellness program
📌 guest service representative (Northeastern Ontario)
🏢 Gateway Casinos Thunder Bay
📍 Northeastern Ontario
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