Elevate guest experiences at Sun Peaks as a Guest Services Manager. Lead a dynamic team in creating memorable stays through exceptional service and local expertise. As a Guest Services Manager, your leadership will define the quality of service for guests at this renowned mountain resort.

You will leverage your concierge and hospitality experience, guiding a team to deliver personalized experiences while maintaining high operational standards. An energetic attitude and a proven track record of service excellence are essential for this role. Key Responsibilities:

- Lead the Guest Services team to ensure exemplary hospitality
- Create personalized experiences for guests at every opportunity
- Collaborate with management to enhance arrival and departure experiences




- Monitor team performance and provide constructive feedback
- Manage recruitment and onboarding processes for the department Requirements:
- Minimum of 2 years in a leadership role within hospitality
- Strong communication skills; multilingual preferred
- Familiarity with hotel systems, Opera PMS advantageous
- Ability to manage finances, budgets, and forecasts
- Dedication to building a supportive, team-oriented team culture Bring your hospitality passion to Sun Peaks as a Guest Services Manager, where guest satisfaction and teamwork are top priorities.

📌 Guest Services Manager at Sun Peaks
🏢 Sun Peaks Grand Hotel u0026 Conference Centre
📍 Sun Peaks