Head of Product Policy (Toronto)

Head of Product Policy (Toronto)

16 Oct
|
CaseWare
|
Toronto

16 Oct

CaseWare

Toronto

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles! This is a full time position. ❗ This is a hybrid role requiring the successful candidate to work 3 days a week in our Toronto office , located at 351 King St E , Toronto, ON .

Stay ahead of the AI landscape — monitor model developments, new architectures, emerging agent patterns, and competitor moves, and bring a transparent point of view on what matters for Caseware Define and own product health metrics for AI features: task completion, correction rates, override frequency, trust signals, and time-to-completion — and use them to drive product decisions. Direct experience building and running eval frameworks for AI products — golden datasets, rubrics, human-in-the-loop validation, and regression tracking across releases. ~ Technical fluency in LLMs, RAG, prompt engineering, embeddings, and agentic patterns — enough to have substantive conversations with engineers and know when a product problem is a model problem. ~ Strong track record of building and shipping (0→1 projects, internal tools, automations, or similar) ~ Experience working closely with founders, senior leadership, or lean teams is a strong signal ~ The annual base salary for this position is between $105,000 CAD and $115,000 CAD per year. This role is also eligible for discretionary bonus and/or commission, as well as other benefits.

We work with cutting-edge technology in accounting and financial reporting,



constantly pushing the boundaries to create impactful software solutions. ▪️We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance. ▪️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans. ▪️We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth. ▪️Work on international projects and collaborate with a diverse, global team. Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products.

With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like. One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well.

Security and Fraud: com and our open positions are always listed on reputable job boards and on our website We will NEVER ask for payment or financial information from you. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us.

📌 Head of Product Policy (Toronto)
🏢 CaseWare
📍 Toronto

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