We're actively diversifying into new business segments, revenue streams and looking to operationalize our processes more effectively with AI. We're hiring a Strategy & Operations Manager to be the person who brings order to that messy middle. You'll report to our COO and work closely with our VP Finance and VP Tech/AI to install real project discipline across the business, own the end-to-end build of zero-to-one initiatives, and produce the analysis and business cases that let leadership make good decisions quickly.

You've probably worn a lot of hats — maybe you started a business, have experience working across a wide variety of roles and disciplines or have taken a different route entirely! You're analytical enough to model a business case but practical enough to know when a napkin math estimate will do. You've used AI to make yourself faster at everything you do, and you know enough about what modern software can do to ask the right questions of the tech team — even if you're not writing production code yourself.

Installing project discipline across leadership initiatives — making sure business cases get built before things ship, decisions get documented, owners are explicit, and cross-functional partners actually follow through Acting as the business-case clearinghouse — when a department head has a half-baked idea for a new product, program, or team, you're the person they go to to pressure-test it and turn it into something leadership can say yes or no to Supporting the VP Finance on FP&A; for new products — revenue projections, cost structures, break-even and sensitivity analysis (you won't own FP&A;, but you'll be the analyst on new-product models) Designing and standing up scorecards and dashboards — starting with content performance and expanding from there Unblocking the COO so they're not the bottleneck on every cross-functional project.

Efficiency





Impact — measured improvement in unit economics or operational efficiency from the initiatives you support each quarter (margin %, cost per output, time saved per workflow) Supporting indicators — # of business cases delivered per quarter, forecast accuracy on initiatives (revenue, cost, timeline variance vs.

Experience in program management, product management, business operations, or strategy-and-ops roles — ideally in a smaller or scale-stage business rather than a big corporate A project/program discipline background — you know how to run a structured delivery cadence and keep peers aligned and on-track without relying on direct authority. Solid business modeling skills — revenue, cost, and margin work in Excel or Sheets Enough technical curiosity to ask good questions of engineers and automation platforms — you don't need to code, but you should know what's possible Data analytics chops (SQL, dashboarding, or similar) — particularly useful for the content scorecard work MBA or equivalent cross-functional breadth Background in media, content, or adjacent businesses This full-time position is available as either a remote or hybrid position (depending on location), with an annual salary in the range of $120,000 to $160,000 CAD. Seniority level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data.

In addition to annual salary,



full-time employees are eligible for a discretionary bonus and a comprehensive benefits package. We’re a rapidly growing, independent media tech company headquartered in Vancouver, B.Since 2012, our portfolio of influential digital publications has been helping millions of people succeed at work. We got our start in 2011 as The Digital Project Manager blog, founded by our CEO Ben Aston.

Since then, we’ve grown into an international team of 70+ creators, strategists, and innovators with a portfolio of more than 15 online publications. We enjoy an impact-driven environment that combines the agility of a startup with the creativity of an agency and the diversity of a global company. We’ve previously ranked #30 in The Globe and Mail ’s list as well as Deloitte's Fast 50 program , received a CMI award for for The Digital Project Manager—and we’re listed in both Canada's Top Small & Medium Employers, and Best Employers in BC!

In a world of evolving skills, practices, and technology, we’re creating a playbook for the future of work and empowering communities to create it with us. Watch this video to learn why the team love working at BWZ!

Diversity Equity and Inclusion: Black and White Zebra is an equal opportunity employer and considers all candidates for employment regardless of race, color, religion, sex, national origin, citizenship, age, disability, marital status, military or veteran’s status (including protected veterans, as may be required by federal law), sexual orientation or any other category protected by law. We celebrate all backgrounds and attributes that continue to help make our team impactful, iterative, adaptable, and fun!

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📌 Head of Strategy & Business Operations (Calgary)
🏢 BLACK
📍 Calgary