Overview

Healthcare environments require a balance of safety, empathy, and clear communication. As a Casual Healthcare Security Officer at the Labrador Health Centre, you will help maintain a safe, welcoming, and peaceful space for patients, healthcare workers, and visitors. This role exists to ensure that daily medical operations run smoothly and securely in a 25-bed regional hospital setting.

This casual position offers a flexible schedule and an prospect to make a direct, positive impact in the Happy Valley–Goose Bay community. Whether you are providing helpful directions to a visitor or using de-escalation skills during a challenging situation, your presence ensures the health center remains a safe place for care.

Pay and Schedule

Hourly Rate: $23.69 per hour (overtime pay applies after 40 hours per week)

Schedule: Casual / As Needed (shift schedules vary based on operational requirements)

What You Will Do

Success in this role means being a trusted, approachable presence while staying vigilant and ready to respond when needed. You will support daily facility operations by:

- Conducting regular foot patrols across hospital grounds, hallways, parking areas, and restricted units.
- Monitoring surveillance cameras and alarm systems to proactively spot safety risks.
- Responding quickly and calmly to security alarms, facility emergencies, and incident calls.
- Using verbal de-escalation and conflict-resolution techniques to handle tense situations with patience and respect.
- Assisting patients and visitors with directions and general inquiries in a polite, helpful manner.
- Enforcing hospital policies respectfully and documenting activities through clear, accurate incident reports.




- Working alongside healthcare staff and local emergency services during coordinated safety responses.

Position Requirements

Must-Have Qualifications

- High School Diploma or equivalent (GED).
- Valid Class 5 Driver's License.
- Valid First Aid and CPR Level C certification from a CSA-approved provider.
- Fluency in spoken and written English.
- Ability to clear a Criminal Record Check and Vulnerable Sector Check.
- Health clearance requirements, including Tuberculosis (TB) screening, proof of primary childhood immunizations, and an adult Tdap immunization (with 10-year boosters).
- Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications. Note: If you do not currently hold these certifications, Paladin Security provides the required training prior to onboarding.
- Flexibility to work casual, as-needed shifts.

Nice-to-Have Qualifications

- Prior experience in security, customer service, law enforcement, or healthcare settings.

Why Work With Paladin Security

Paladin Security is recognized as a Great Place to Work Certified company. We prioritize growth, inclusive workplaces, and supporting our team members through training and development.

- Competitive hourly compensation.
- Comprehensive training programs provided at no cost to you (including UOF and MOAB).
- Potential eligibility for medical and dental coverage depending on casual arrangement terms.
- Opportunities for career growth within a national security company.
- A collaborative team environment focused on community service.

Ready to Apply?

If you are a dependable, safety-focused individual interested in supporting the team at Labrador Health Centre, we encourage you to apply. Submit your resume today to get started.

📌 Healthcare Security Guard (Casual) (Happy Valley-Goose Bay)
🏢 Paladin Security
📍 Happy Valley-Goose Bay