Join MCI as a Sales Supervisor I in Sydney, NS, where you will lead teams delivering outstanding customer experiences. This role requires full-time, on-site engagement to drive service excellence.At MCI, we prioritize career development in our fast-growing company within tech-enabled services. You'll supervise a diverse team, ensuring they meet client needs while fostering an empowering workplace culture. Your leadership is vital in achieving business goals and enhancing customer journeys.Key Responsibilities:Supervise and support customer service teams dailyMonitor performance and optimize team workflowsCoach agents to enhance skills and service qualityCollaborate on strategies for client satisfactionDrive adherence to operational excellence standardsRequirements:Solid experience in a supervisory customer service roleStrong ability to lead and motivate teamsFamiliar with call center environments and technologiesExcellent problem-solving and communication skillsDedicated to personal and qualified growthLead your team to success at MCI and make an impact in Sydney.
📌 Sales Supervisor I At Mci Sydney
🏢 MCI
📍 Sydney
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