Work Location:Chicoutimi, Quebec, CanadaHours:37.5Line of Business:Personal & Commercial BankingPay Details:$66,200 - $93,500 CADDepartment Overview:At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.Job Description:As anAssistant Branch Manager, you will contribute to TD’s success by leading and coaching employees toward operational excellence and personal development objectives.In this role, you would:Lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bankCoach advisory and frontline staff on resolving customer complaints effectively and consistently with customer problem‑resolution guidelinesResolve operational and high‑risk issues after determining the most appropriate course of action, ensuring the team works within regulatory requirements and policiesMentor a team on advice‑giving strategies and delivering an effective customer experienceEnsure the common areas and advisory spaces of the branch are inviting and approachable for customersMeet customer demands and compliance requirements by determining and maintaining accurate employee schedulingContribute to the legendary experience in the branch by sharing information, skills,



and subject‑matter expertise with team members while coordinating team activities effectivelyWork closely with TD partners to help customers meet their financial needs in the best‑suited mannerImprove processes and work efficiency of the team by providing ongoing feedback and guidance in line with established codes of conduct while ensuring performance‑management activities are undertakenHelp build a positive and diverse workforce by providing equal and fair opportunity, ensuring timely communication of issues and inspiring positive working relationships across TDJob Requirements:Undergraduate degree and/or over four years of relevant experienceCompletion of Branch Compliance Officer (BCO) and IFIC or CSC CourseExtensive knowledge of team, process, and risk management with advanced understanding of the businessProficiency in productivity tools and software, including MS Office and internet applicationsStrong communication skills to liaise with customers, employees, and cross‑functional teamsThorough and accurate decision maker who exercises good judgement with confidential informationDynamic leader with demonstrated experience in a fast‑paced workplace, strong communication, planning, and time‑management skillsGood communicator with a go‑getter attitudeBenefits:Competitive base salary and variable compensation within a defined rangeHealth and well‑being benefits, including savings and retirement programsPaid time off and banking benefits and discountsCareer development opportunities and reward and recognition programsEqual Employment OpportunityFederal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.#J-18808-Ljbffr

📌 Assistant Branch Manager Chicoutimi Branch - C$66,200 - C$93,500 A Year (Winnipeg)
🏢 TD CANADA TRUST
📍 Winnipeg