Location: La Prairie, Lévis, Plessisville, or BeauceEmployment Type: Permanent, Full-Time (35 hours/week)Work Model: Hybrid (1 day per week in the office)Our client, a leading property and casualty insurance provider serving both individuals and businesses, is experiencing significant growth and is seeking a Training & Audit Specialist, Commercial Insurance.This strategic role offers the opportunity to play a key part in employee development, continuous improvement initiatives, and the maintenance of high standards of quality and compliance across the organization.Your RoleAs a Training & Audit Specialist, you will be responsible for:Conducting file audits to ensure quality standards and compliance with established practices; Evaluating the customer experience and advisory quality through call monitoring and analysis; Ensuring the consistent application of company policies, procedures, and industry standards; Collaborating with managers and team members to provide feedback and support career development; Identifying opportunities for improvement and contributing to the optimization of processes and tools; Supporting training,



coaching, and mentoring activities to enhance employee performance and maintain quality standards.QualificationsAMF Commercial Insurance Certificate (required); Minimum of five(5) years of experience in commercial insurance as a generalist; Strong knowledge of the Microsoft Office Suite; Excellent presentation and facilitation skills; Strong analytical abilities and attention to detail; Collaborative mindset with a commitment to continuous improvement.What Our Client OffersPermanent, full time position; Competitive salary starting at $75,000+, based on experience; Annual bonus ofup to 6%; Hybrid work environment; Defined benefitpension plan with employer contributions; Annual wellnessallowance; Home office setup allowance; Virtual healthcare services and Employee Assistance Program; Minimum of four(4) weeks of vacation; Paid personal and sick days; Career growth opportunities within a growing organization; Employee discounts on home and automobile insurance.

📌 Training And Audit Specialiste, Commercial Insurante (Les Jardins-de-Napierville Regional County Municipality)
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📍 Les Jardins-de-Napierville Regional County Municipality