Training Overview â Oversee Training and Development â Update and organize company policies and procedures in regards to training, development and company culture â Assess organizational training and development needs through surveys, interviews and communication with employees.

â Stay up to date with the latest trends in learning and development â Develop training plans and materials to fulï¬ll speciï¬c training needs â Host and facilitate various training groups â Use various training formats including in person, virtual training, and videos â Ensure compliance training needs are met

People Development â Manage the People Development Program â Maintain content and administrative details â Ensure employee success and engagement rates â Coordinate and help support special events,



sponsorships and projects within our community â Actively manages the Culture Committee and delegates roles and task efï¬ciently â Ensure sector programming aligns with Cloré Vivid Vision

Customer Relations â Respond to escalated customer inquiries online and over the phone, including conï¬ict resolutions

Staff Management â Manage staff through training, support, motivation and assigning duties â Provide leadership, ensuring exceptional people development administration, and handling employee suggestions or concerns

Reporting â Reports to Human Resources Manager

Requirements

â Minimum of 5 years retail experience â Post-secondary education preferred â Ability to effectively teach/develop others to the next level â Proï¬cient in Microsoft Ofï¬ce applications â Strong communication skills and attention to detail â Ability to interact and communicate with people clearly without personal bias â Robust leadership skills

📌 Human Resources Generalist (Mississauga)
🏢 The Staffing Alternative
📍 Mississauga