Take on a remote role as a Bilingual Warranty Claims Specialist at Honda Canada Inc. Deliver exceptional support to dealers while processing warranty claims effectively and accurately.In this role, you will assist the Dealer Network by providing telephone, web case, and email support for warranty policies. With a solid focus on accuracy and compliance, you will manage warranty claims and support call center objectives. Your bilingual skills in French and English will facilitate clear communication and ensure all inquiries are addressed promptly.Key Responsibilities:Respond to inbound dealer calls, achieving 80% service levelProcess warranty claims from submission to resolutionMaintain accurate warranty records and system updatesConduct warranty training sessions for internal staffManage parts return requests and warranty adjustmentsRequirements:Bilingual in French and EnglishCollege degree in a related field preferredMinimum 1 year of experience in a call centerStrong customer service skillsTeam-building approach with colleaguesLeverage your bilingual abilities and customer service experience to thrive in a vital support role with Honda.