Cognizant is seeking a Senior D365 CE technical Consultant for a full time remote opportunity in Canada. Applicants must be authorized to work in Canada. Please note, this role is not able to offer visa transfer or sponsorship now or in the future*About Cognizant’s CIS Practice:Cognizant’s CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.In this role, you will:Lead the planning and implementation of projects using Dynamics 365 Service and Dynamics 365 Sales to enhance customer service operations.Oversee project timelines ensuring that all deliverables are met within the specified timeframes and budgets.Provide guidance and support to team members fostering a collaborative and productive work environment.Coordinate with stakeholders to gather requirements and ensure alignment with business objectives.Develop comprehensive project plans that outline tasks resources and timelines for successful project execution.Monitor project progress and make necessary adjustments to ensure successful completion.Utilize Omnichannel Customer Service tools to improve customer interactions and satisfaction.Ensure compliance with regulatory standards and financial guidelines throughout the project lifecycle.Collaborate with cross-functional teams to integrate solutions that meet business needs and enhance operational efficiency.Analyze project outcomes and provide detailed reports to stakeholders highlighting successes and areas for improvement.Implement best practices in project management to optimize processes and achieve desired outcomes.Facilitate effective communication among team members and stakeholders to ensure transparency and clarity.Drive continuous improvement initiatives to enhance project delivery and customer satisfaction.What you will need to succeed (required skills):Hands on experience in configuration, customization and extension of Dynamics CRMExperience of Dynamics 365 CE capabilities and extensibilities10+ years of experience in Microsoft technologies with minimum 5 CRM ImplementationDesign & Development experience in Dynamics 365In-depth knowledge of the Microsoft Dynamics CRM platformExperience in doing fitment analysis of customer requirementsHands on experience in configuration, customization and extension of Dynamics CRM using the .Net and C#Expertise in Dynamics CRM deployment processesKnowledge in Performance tuning possibilities in Dynamics 365 implementationsExperience of data integration and data migration projectsKnowledge in Upgrade project implementation approachesExperience in managing Dynamics 365 projectsCapability to estimate Dynamics CRM project requirementsKnowledge in multiple components of responding to RFPs/RFIsAt Cognizant, we are eager to meet people who believe in our mission and can make an impact in various ways! We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferable experience and skills make you an outstanding applicant and help us see how you would be helpful in this role.Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs.Based on this role’s business requirements, this is a remote position. The annual salary range for this role is between $108,000 and $125,000 CAD and will be determined by the skills and experience level of the candidate. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.#J-18808-Ljbffr

📌 SeniorCe Technical Consultant - C$108,000 - C$125,000 A Year - Remote (Toronto)
🏢 Cognizant
📍 Toronto