Join CBI Home Health as a Care Access Representative in Hamilton, where your scheduling skills will support effective care delivery. This in office role involves managing client care and coordinating care staff efficiently. As a Care Access Representative, you will play a critical role in facilitating seamless communication between clients, families, and care providers. With at least two years of experience in customer service and a strong command of scheduling software, your problem-solving and multitasking abilities will shine. You will ensure all care plans are executed promptly while meeting key performance indicators in a busy contact center. Key Responsibilities:



- Utilize scheduling software for optimal care provider assignment - Meet individual KPIs for service performance and scheduling - Communicate effectively with clients and care providers - Maintain relationships with stakeholders for better care coordination - Manage and update scheduling databases accurately Requirements: - Minimum Grade 12 education required - Two years of customer service or scheduling experience - Proficiency in Microsoft Office and scheduling software - Strong verbal and written communication skills - Ability to multitask in a fast-paced environment Support efficient care delivery through your scheduling and communication skills as you help CBI Home Health create positive client experiences. #J-18808-Ljbffr

📌 Care Access Representative In Hamilton
🏢 CBI Home Health
📍 Hamilton