Manufacturing Quality ManagerDepartment:Operations Employment Type:Full Time Location:Brockville Compensation:$90,000 - $95,000 / year DescriptionMISSION:To lead and continuously improve the plant’s Quality Management System (QMS), ensuring products meet customer, regulatory, and internal standards while driving defect reduction, process capability, and a culture of quality across the manufacturing site. OutcomesLead the Site’s Quality Management System (QMS) to Compliance and ExcellenceMaintain AAR M1003 (or other applicable standards) certification with zero major non-conformances and ensure 100% of quality procedures and work instructions are current, fully followed, and audited quarterly. Reduce Customer Complaints & Improve Customer SatisfactionReduce customer product complaints by ≥ 20% within 12 months. Improve Internal Quality PerformanceDeliver a 10–15% reduction in rework costs year over year. Build and Lead a High-Performing Quality TeamDevelop and implement a training plan for all Quality Technicians and Inspectors. Drive Continuous Improvement CultureLead at least 2 major CI projects per year tied to quality or process improvement. Role CompetenciesOwnership & AccountabilityTakes full responsibility for quality outcomes; does not make excuses.



Analytical Problem SolvingSkilled in root-cause analysis, structured problem-solving, and data interpretation. Process DisciplinePromotes and models adherence to standards and documentation, guiding and coaching team members to follow processes and consistently achieve quality outcomes. Leadership & CoachingDevelops team members, provides explicit direction, and holds others accountable. Customer FocusUnderstands customer requirements; anticipates quality risks; communicates proactively. Execution & Results OrientationDrives measurable outcomes and consistently meets deadlines by monitoring KPIs to track progress, identify gaps, and ensure continuous improvement. Communication SkillsClear, concise reporting; can translate technicalissues into business impact. CollaborationWorks effectively with production, engineering, supply chain, and external partners. Manufacturing Quality experienceMinimum 5 years of hands‑on experience, applying advanced knowledge of PPAP, APQP, Control Plans, FMEA, and AAR M1003 standards. Skilled in metrology, inspection methods, and ERP/QMS systems (Epicor, Plex, SAP) to drive compliance, product quality, and continuous improvement.#J-18808-Ljbffr

📌 Manufacturing Quality Manager - $90,000 - $95,000 A Year (North Grenville)
🏢 IEC HOLDEN
📍 North Grenville