Job Title: Insurance Administrator

Reporting to: Manager, Insurance and Investment Administration

Position Summary

We are seeking a detail-oriented Insurance Administrator to handle the daily processing of a wide range of insurance administrative transactions in response to client requests and contractual requirements. This role demands exceptional attention to detail, strong organizational skills, and the ability to manage a high-volume workload while meeting deadlines.

Key Responsibilities

- Accurately process a high volume of daily transactions for various insurance products in response to client requests, ensuring completion within established timelines.
- Review incoming client requests to ensure all requirements are met prior to processing.
- Contribute to a culture of continuous improvement by assessing workflows, processes, and procedures, and recommending efficiencies to enhance customer service.
- Ensure high levels of client satisfaction by delivering work that meets client needs and expectations.
- Perform other duties as assigned by the Manager of Insurance and Investment Administration or the Chief Operating Officer.

Qualifications & Experience

- 3–5 years of experience in financial services administration, preferably with a strong foundation in insurance operations.




- Post-secondary education in business administration, finance, accounting, economics, or a related field.
- Strong verbal and written communication skills.
- Proven ability to meet high performance standards with a strong work ethic.
- Exceptional organizational skills and the ability to prioritize effectively in a deadline-driven environment.
- Highly developed time management and self-management skills.
- Self-motivated, with strong interpersonal skills and the ability to work both independently and collaboratively.
- Meticulous attention to detail, ensuring accuracy and consistency in all tasks.
- Innovative, solution-oriented mindset with a commitment to continuous improvement.

Work Setting

- Hybrid work model, combining work from home with in-office attendance, as required by company policy.

This position represent a current, existing vacancy within the organization.

Pay: $50,000.00-$65,000.00 per year

Benefits

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Ability to commute/relocate:
- North York, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:
- Insurance Industry: 3 years (preferred)

Work Location: Hybrid remote in North York, ON

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