Join Blue Cross NC as an Intake Specialist in the Commercial UM Operations Team, where you'll manage member and provider requests with precision and care. Contribute to healthcare delivery by processing vital inquiries, ensuring accuracy, and supporting customers in a hybrid-flexible work environment.

The Intake

Specialist role is essential for maintaining high standards of service and reducing claims rework. This position requires proficiency in processing external and internal requests while complying with timeliness standards. Candidates should be ready to analyze data and assist in special projects as needed. Key Responsibilities:

- Process inquiries via phone, email, and fax
- Review requests and ensure data accuracy
- Support customers with information and direction
- Document all calls and inquiries efficiently
- Verify member perks and eligibility thoroughly Requirements:
- High school diploma or GED required
- Minimum 3 years experience in a related field
- Strong customer service skills preferred
- Familiarity with medical terminology advantageous
- Ability to gather and analyze data effectively Bring your skill set in data processing and customer support to make a difference with Blue Cross NC.

📌 Intake Specialist for Blue Cross NC (Raleigh)
🏢 Blue Cross NC
📍 Raleigh