At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. one that is human-first and accelerated by AI to create meaningful and lasting change.

Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office.

For Hybrid Roles : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. As an Intermediate DevOps Engineer, you will build, operate, support cloud infrastructure and deployment pipelines that enable application and AI-enabled workloads to run reliably.

You work closely with senior engineers to implement best practices,



automate operational tasks, and improve system reliability while continuing to deepen your technical expertise. You'll be a part of the DevOps team reporting to the DevOps Team Lead and working alongside our other DevOps Engineers. You'll work day to day with the Software Engineering team as well as our IT team.

Support and improve CI/CD pipelines for application and ML workloads.

- Automation & AI Exposure:
- Assist with deploying and monitoring AI/ML workloads.
- Use AI-assisted tools to improve Log analysis and alert triage, Incident investigation and documentation, Deployment validation and testing. Respond to and help resolve environment & CI/CD pipeline incidents.
- Follow and contribute to established DevOps standards and practices.
- Strong interest and motivation to grow technical skills.

Solid Technical Foundation

- Working knowledge of cloud infrastructure and Linux-based systems.
- Willingness to learn new tools and technologies, including AI-enabled platforms.
- Openness to feedback and continuous improvement.
- Ability to communicate clearly and ask good technical questions. 2-4+ years of experience in DevOps, Cloud, SRE, or Infrastructure Engineering.
- Experience with at least one cloud provider (Azure, AWS, or GCP ) - Scripting experience (Bash, Python, or similar) - CI/CD pipelines - Monitoring, logging, and alerting tools. Familiarity with AI-driven monitoring or AIOps tools.
- Experience using AI-assisted development or operations tools.
- Understanding of cloud networking and security fundamentals.
- Bachelor's degree in Computer Science, Computer Engineering, or related technical field - Advanced certifications (AWS/GCP/Azure professional-level, CKA, CKS, CISSP) are highly valued - We're transparent—working in the open as one team using OKRs,



cross-functional retrospectives, and public roadmaps. We're data-driven, using metrics and APM to make evidence-based decisions. We're accountable for outcomes, not just activities, aligning our work to customer and business results. We experiment with strong opinions, loosely held, testing concepts and feasibility before committing. We think big, act small, and move fast—using Scrum, delivery plans, and frequent milestones. We're inclusive, creating space to listen and learn, growing an Ally Community to support equity and career growth. $The US base salary range for this position is $106,000 - $118,000 + bonus or commission + equity + benefits.

Retirement Plan Matching Flexible Paid Time

Off Employee Assistance Program Allyship and Inclusion Communities It is the policy of PointClickCare to ensure equal employment prospect without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . PointClickCare is committed to Information Security.

By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. If you would like more information about how your data is processed, please contact us.

📌 Intermediate AI-Enabled DevOps Engineer (Mississauga)
🏢 PointClickCare
📍 Mississauga