GENERAL SUMMARY OF DUTIES United Digestive’s (UD) Medical Assistant is responsible for assisting physicians and management with all clinical, clerical, and organizational tasks revolving around patient care. Manages patient charts and assumes responsibility for resolving patient requests including test results, prescription refills, and general healthcare questions. REPORTS TO: Practice Manager Responsibilities Monitors schedule and organizes patient flow for physician office visits or in-office procedures Accompanies patients to exam room, triages, collects patient history, and provides physical assessments as delegated by the physicians Schedules and obtains results for testing, procedures, and other services as ordered by the physician; interprets and accurately communicates results to physicians and patients as necessary Performs or assists physician with in-office ancillary services, procedures,



and specialty services Manages patient charts to ensure clinical information is complete, including scanning forms into the EMR in a timely manner Prepares charts in the EMR prior to the physician visit according to practice process Has knowledge of drug uses and dosage requirements; ensures sample medications are up to date Enters requests for prescription refills into the EMR Performs upkeep for exam rooms with regards to sterilization and infection control, supplies, and equipment Accurately provides or counsels patients and/or relatives with pertinent information regarding medical treatment or procedures Answers emails and voicemails and returns patient calls in a timely and productive manner Completes requests for information from other UD staff and ensures that they are handled promptly and effectively to guarantee

📌 Medical Assistant (Richmond Hill)
🏢 United Digestive
📍 Richmond Hill