Flynn Group of Companies, North America’s leading building envelope contractor is looking for an IT Communications and Training Specialist to work from our Mississauga location. Imagine a career where your creativity and training skills can fuel BIG innovations. In this role you will be responsible for developing and implementing communication strategies, training programs, and materials that enable our employees to effectively use and understand our IT systems, software, and tools.

You will learn multiple business systems and processes, and help new employees settle into their roles by providing personalized, hands-on training. Development of quick reference materials to further guide new and current employees will be essential to keeping our employees up to date on existing and new applications, features, and tools within the organization.

- You’ll also be the primary point person for all IT communications and delivering these in the most effective method so that our Flynn community can understand the impacts of the changes being communicated to them. This role will provide career growth opportunity for someone early in their communications and IT career as the role will require working with Flynn’s internal Learning & Development team to learn industry and Flynn standards for communications and training. We’re looking for someone to develop and deliver training on our Enterprise Applications along with custom web and mobile applications that are built in-house.
- Development and training projects will typically be implementation of current software, enhancements for existing ERP and custom software, onboarding of new entities resulting from M&A; activity and rolling out infrastructure Develop and execute a comprehensive communication strategy for IT initiatives, projects,



and updates.
- Maintain up-to-date documentation for IT processes, procedures, and policies.
- Project manage learning initiatives by defining plans, adhering to timelines, and facilitating implementation.
- Conducts training needs analysis; determines training objectives and methods of instruction; consults with subject-matter experts to design training; Ensure consistent communication of training initiatives throughout our Canadian and US operations.
- Participate in the assessment and planning of new Information and Technology projects, to help determine priorities and support change management.
- Provide training and development advice to stakeholders on challenges, performance gaps and solutions.
- Work together with Learning and Development team and key stakeholders to create training and learning - Collaborate with IT teams and HR to align communication and training efforts with organizational goals. Be passionate about delighting our customers.
- Outstanding communication skills. levels (technical/non-technical).
- The written materials you produce are equally impressive and effective.
- these into concise, informative, and easily digestible training content.
- Skilled at creating instructional materials (software tutorials, user guides, job aids, etc.) that transform technical Ability to forge strong partnerships with business partners and internal customers.




- Bachelor’s degree in information technology, Communications, or a related field (or equivalent work Proven experience in IT communications, training, or a related role.
- Experience with Adobe Creative Suite (Photoshop, Illustrator, etc.), authoring tools is an asset.
- Advanced verbal and written communication skills - Exceptional team player with a strong customer service orientation. Funded training and development program *Subsidized in-house cafeteria and gym *Dental and supplemental medical plan *Employee and Family Assistance Program *Free parking and EV Charging facility *Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.

Disclosure: We use an AI-powered system to initially screen resumes. However, all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate’s potential fit for a role they applied to. This posting is for an existing vacancy within the organization.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us.

📌 IT Communications and Training Specialist (Mississauga)
🏢 Flynn Group of Companies
📍 Mississauga