Take on the role of Customer Supply Chain Representative in a hybrid setup at our Etobicoke office. This contract chance focuses on reliable order fulfillment and strong customer communication.Your responsibilities will include managing the entire order fulfillment process for assigned customers, ensuring that all actions meet service level expectations while addressing potential service risks. By leveraging your ERP knowledge and interpersonal skills, you'll facilitate communication between customers and various internal teams,
contributing to service improvement projects and enhancing customer satisfaction.Key Responsibilities:Ensure accurate management of customer order fulfillment processesAct as the primary contact for customer inquiries and issuesMonitor EDI transactions to promptly resolve discrepanciesImplement root cause analysis for service issue resolutionCollaborate with teams to optimize fulfillment efficiencyRequirements:Minimum of 2 years experience in supply chain or customer servicePost-secondary education in relevant fieldsStrong usage of ERP systems and technical skillsExcellent proficiency in Microsoft Excel and communicationBilingualism in French is preferredUse your expertise to drive effective supply chain solutions and customer satisfaction.