Junior Dispatcher: TransportationWe are looking for a Dispatcher to join the Sutco Transportation team in West Kelowna.Position BenefitsWage is $22 per hour.Opportunities for career growth and advancement in an essential industry.Consistent, steady work in a professional and respectful environment.Guaranteeing work for our industry-leading teams as a member of the Sutherland Group.Sutherland Group PerksPension Program with Sutherland Group matching contributions up to 100%.Extended health perks program through a cost shared benefits plan.Confidential Employee Family Assistance Program.Health & Safety Policy & Programs.Key ResponsibilitiesMonitor driver movements and activities, provide support as required.Plan and communicate the most efficient routes to drivers, work with drivers to maintain route integrity.Proactively review changing weather/road conditions and direct drivers on best routes to take to minimize disruptions as conditions change.Communicate calmly,
compassionately and effectively; liaise between drivers and customers to ensure smooth operations.Proactively confirm/remind drivers of scheduled maintenance appointments to minimize unnecessary downtime and missed appointments.Prepare cross-border paperwork for drivers.Monitor drivers’ ETA to shippers and communicate that ETA with shippers to ensure faster unloading and turnarounds.Learn and implement both company policies and legal requirements of the transportation industry into the daily duties to ensure compliance and efficiency.Required Qualifications & Skills2 years of postsecondary education in Business, Supply Chain, or a related field.Availability to work day shifts, with the flexibility to cover evening and night shifts as needed.1 year’s experience in a related position preferred, but training can be provided for candidates with transferable skillsets.Must possess exceptional verbal and written communication skills.Strong computer skills.Excellent organizational, interpersonal, and critical thinking skills.Self-starter who is able to work independently with little supervision.Equal Employment Opportunity StatementDifferent perspectives build better teams. We are committed to fair, inclusive hiring and a workplace where everyone belongs. We are committed to ethical conduct, legal compliance, and fair employment practices in everything we do.#J-18808-Ljbffr