Enhance your IT career with Trans-Northern Pipelines as an Analyst in IT Support. This adaptable role involves hands-on technical support and collaboration on IT initiatives. As a crucial member of the IT team, you will support employees with technical issues, contribute to IT projects, and drive continuous improvement.

Your responsibilities will include identifying user needs, troubleshooting hardware and software problems, and collaborating with stakeholders to deliver effective solutions. Key Responsibilities:

- Monitor IT Help mailbox and phone line for user requests
- Troubleshoot and resolve hardware, software, and IT service issues
- Set up and support computers, printers, and monitors
- Collaborate with IT team on project objectives
- Test new technologies and document results Requirements:
- 3 years of technical support experience
- Proficiency in Windows and Microsoft 365
- Post-secondary education in IT or related field
- Strong problem-solving and communication skills
- Organized with effective documentation practices Leverage your IT skills at Trans-Northern, where safety and technology meet to support business efficiency.

📌 IT Support Analyst at Trans-Northern (Richmond Hill)
🏢 Trans Northern Pipelines
📍 Richmond Hill