Elevate your career as an IVR Developer focusing on Cisco CVP, Call Studio, and Java in Toronto. Embrace a hybrid work model combining technical excellence and client backend integrations. This hybrid role offers a chance to apply 4+ years of experience in DTMF IVR application development.

Candidates will work with Cisco Call Studio, VXML Server, and Apache Tomcat, emphasizing Java development to facilitate customer self-service solutions. A solid foundation in API integration is crucial for effective data sharing between IVR systems and agent desktops. Key Responsibilities:

- Develop DTMF IVR applications using Cisco CVP
- Integrate Java with backend systems using REST APIs
- Utilize Cisco Call Studio and VXML Server tools
- Ensure seamless customer self-service and data sharing
- Collaborate on CVP integrations with UCCE routing Requirements:
- 4+ years in DTMF IVR application development
- Proficiency in Java and API integration
- Experience with Cisco technologies and MS SQL Server
- Familiarity with UCCE / ICM and CTI variables
- AWS Amazon Connect knowledge is a plus Drive technical innovation and customer experiences in IVR development with this role focused on Cisco technologies.

📌 IVR Developer at Cisco, Hybrid Role (Toronto)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Toronto