Warehouse Supervisor (Richmond Hill)

Warehouse Supervisor (Richmond Hill)

16 Oct
|
Prollenium Medical Technologies
|
Richmond Hill

16 Oct

Prollenium Medical Technologies

Richmond Hill

Prollenium Medical Technologies Inc. is a fast-growing Canadian developer, manufacturer, and international distributor of premium hyaluronic acid (HA) dermal fillers and cosmetic products. We are proud to address all of our client's needs through streamlined innovation. Prollenium is able to ensure a continual flow of creation, unique ideas, and a steady pipeline of new and exciting products that provide safe and effective results. With regulatory approvals from the US FDA and Health Canada, Prollenium has sold over 5 million syringes from its Revanesse® product line across more than 80+ countries worldwide. Prollenium was the first manufacturer of hyaluronic acid dermal fillers in North America. Join our dedication to innovation. Prollenium provides competitive compensation, benefits, and development opportunities.Position OverviewWarehouse Supervisor will oversee daily warehouse operations across two locations (Richmond Hill and Aurora), ensuring efficient inventory management, accurate order fulfillment, and compliance with quality and safety standards. This role will lead a team, optimize workflows, and support the distribution of medical aesthetic products in a fast-paced, regulated environment, while also contributing to warehouse expansion and capacity planning initiatives.Major ResponsibilitiesWarehouse OperationsSupervise day-to-day warehouse activities including receiving, picking, packing, shipping, and returnsEnsure timely and accurate order fulfillment to meet customer and internal SLAsMonitor workflow and allocate resources to meet operational demandsCreate and maintain supplier KPIs (trucking companies / customs brokers)Prepare daily, weekly, and monthly reporting as requiredInventory ManagementMaintain accurate inventory levels using ERP/WMS systemsConduct regular cycle counts and reconcile discrepanciesEnsure proper storage, handling, and rotation of products (FIFO/FEFO where applicable)Lead, coach, and develop warehouse staff to drive performance and engagementManage scheduling, attendance,



and performance evaluationsFoster growth mindset culture focused on accountability and continuous improvementFoster a culture of accountability, teamwork, and continuous improvementCompliance & QualityEnsure compliance with company policies, health & safety standards, and regulatory requirements (e.G., GMP where applicable)Maintain clean, organized, and audit-ready warehouse conditionsSupport internal and external auditsProcess ImprovementIdentify inefficiencies and implement process improvements to enhance productivity and accuracyCollaborate with cross-functional teams (Supply Chain, QA, Customer Service) to resolve operational issuesWarehouse Expansion & Site EvaluationSupport the evaluation of new warehouse locations to meet business growth and distribution needsAssess potential sites based on operational efficiency, capacity, layout, cost, and logistics accessibilityPartner with leadership on space planning, workflow design, and equipment requirements for new or expanded facilitiesAssist in warehouse setup, transition planning, and operational readiness for new sitesMinimum QualificationsTechnical Knowledge / Experience:5+ years of warehouse or logistics experience with 3+ years' experience leading warehouse teamsExperience in regulated industries (medical devices, pharmaceuticals, or cosmetics) is an assetKnowledge of lean practices is an assetStrong knowledge of inventory control processes and warehouse best practicesExperience implementing change management and contingency planning initiatives would be an assetReach Truck Forklift experience preferredExperience with ERP or Warehouse Management Systems (WMS)BehavioralStrong leadership and team management skillsExcellent organizational and problem-solving abilitiesHigh attention to detail and accuracyAbility to work in a fast-paced setting and manage multiple prioritiesStrong communication skills (written and verbal)Working ConditionsWarehouse environment with physical activity (lifting, standing, walking)On-site role based in Richmond Hill and Aurora warehouse locationsNote: We use AI-enabled tools to support certain aspects of our recruitment process.

📌 Warehouse Supervisor (Richmond Hill)
🏢 Prollenium Medical Technologies
📍 Richmond Hill

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