Lead Solutions Engineer, Payments (Toronto)

Lead Solutions Engineer, Payments (Toronto)

16 Oct
|
Paramount Commerce
|
Toronto

16 Oct

Paramount Commerce

Toronto

We are Paramount Commerce, a leading fintech company that has been simplifying payments in Canada since the early 2000s. We process $5 billion annually for some of the world's largest gaming and cryptocurrency platforms across Interac, EFT and soon to be RTR rails. Our payment products span multiple rails, settlement models, and regulatory frameworks.

The merchants buying them are increasingly sophisticated, with their own payments engineers and product teams who expect a technical counterpart on our side of the table. Reporting directly to the CRO, you will serve as the connective tissue between our commercial goals and our technical capabilities. You’ll partner with a Product team focused on developer experience and an Engineering team that prizes robust infrastructure, ensuring our largest merchants in gaming and fintech receive a seamless, world-class onboarding experience from the very first meeting.

You will be the first dedicated Solutions Engineer at Paramount Commerce. When a gaming platform needs to understand how Interac request-to-pay works alongside their existing card acquiring setup, or a crypto exchange needs to map our A2A flows to their treasury architecture, you're the one in the room making it concrete. Your job is to own that space, eliminate the ambiguity, and make our technical sales process as strong as our infrastructure.

Be the Technical Authority in the Room Join late-stage and strategic sales conversations where technical credibility wins or loses the deal. You're here to make sure deals close with full technical certainty so they succeed after signature, not just before it. Identify risks early and prevent deals from gaining complexity that kills them post-signature Work directly with merchant-side product managers, payments engineers, and technical architects to understand their integration requirements and constraints.

Integration flows and technical architecture Own Technical Pre-Sales End to End Lead technical discovery, solution design, and integration scoping from first conversation through handoff to delivery. Over time, you'll build the repeatable assets that make this scalable: Solution templates by vertical (gaming, remittance, crypto, marketplace) Integration playbooks and technical qualification frameworks Partner with implementation and engineering teams to ensure clean handoffs that reduce time-to-launch and eliminate avoidable rework. Ensure seamless Sales to Delivery transitions with complete technical context Identify recurring friction points and feed them back into product roadmap and commercial positioning Define the engagement model between Solutions Engineering, Sales, Account Management, and Product.





You're laying the foundation; Establish documentation standards and technical deal qualification criteria Shape what "good" looks like for Solutions Engineering at Paramount Commerce Post-signature technical surprises have dropped significantly because risks are identified during the sales cycle, not after You've produced the first set of vertical-specific solution templates that the commercial team actually uses Product receives structured, high-quality input on merchant requirements instead of secondhand notes from sales calls You've established a repeatable technical pre-sales process that doesn't depend on pulling engineers into sales calls 7 to 10+ years in Solutions Engineering, Sales Engineering, or a technical pre-sales hybrid within the payments industry. Interac (e-Transfer, request-to-pay, and where real-time rails are headed), A2A and EFT flows, card acquiring, and the real distinctions between PSPs, processors, and gateways. You've seen enough payment integrations go sideways to know where the risk actually lives.

Direct experience in gaming, crypto, or fintech integrations will put you at the top of the pile. Technical and Commercial Fluency You can discuss API authentication patterns with a merchant's engineering team and then walk into a commercial negotiation about settlement timing in the same meeting. You have a strong working knowledge of APIs, webhooks, reconciliation, and settlement flows.

You can handle deep technical questioning, navigate ambiguous requirements, and guide stakeholders who don't fully understand their own systems toward clarity. This role is for someone who has spent years watching deals get complicated because nobody owned the technical narrative. You've seen the post-signature scramble when integration requirements weren't properly scoped, the engineering frustration when sales promises don't match technical reality, and the merchant churn that follows.

Competitive salary + performance bonus Generous Vacation + Summer Fridays Health & Dental Benefits Wellness Spending Account Retirement savings matching plan Hybrid work setting - Thursdays in Toronto office Quality Hardware provided to do your work Parental leave top up program Quarterly Socials Volunteer Days to give back to our community Compensation Disclosure The base salary range for this role is $150,000 to $190,000 CAD, plus performance bonus. This is a net-new position on the team. Please note that base salary ranges may differ based on location and local currency.

AI Disclosure: We use technology assisted tools, including artificial intelligence, to support parts of our recruitment process (such as resume screening, note taking, and interview scheduling). These tools are designed to support, but never replace human judgement.



Accommodations are available on request for candidates taking part in all aspects of the recruitment process.

Nous traitons annuellement 5 milliards de dollars pour certaines des plus grandes plateformes de jeux et de cryptomonnaies au monde, via les réseaux Interac, TEF et bientôt RTR (temps réel). ils disposent de leurs propres ingénieurs de paiement et équipes produits qui s'attendent à avoir un homologue technique à la table de discussion. Relevant directement du Chef des revenus (CRO), vous servirez de lien entre nos objectifs commerciaux et nos capacités techniques. vous allez bâtir la fonction, définir notre mode d'engagement technique avec les marchands et devenir la personne indispensable sans laquelle l'équipe des ventes ne peut conclure de transactions stratégiques. Lorsqu'une plateforme de jeux doit comprendre comment le "Demander un paiement" d'Interac fonctionne avec sa configuration d'acquisition de cartes actuelle, ou qu'une bourse de crypto doit mapper nos flux A2A à son architecture de trésorerie, c'est vous qui rendez le tout concret.

Votre mission est de vous approprier cet espace, d'éliminer l'ambiguïté et de rendre notre processus de vente technique aussi solide que notre infrastructure. Être l'autorité technique à la table Participez aux conversations de vente stratégiques et avancées où la crédibilité technique fait la différence entre gagner ou perdre un contrat. Travaillez directement avec les gestionnaires de produits, les ingénieurs de paiement et les architectes techniques des marchands pour comprendre leurs besoins. Les flux d'intégration et l'architecture technique.

Gérer l'avant-vente technique de bout en bout Dirigez la découverte technique et la conception de solutions, de la première conversation jusqu'au transfert à l'équipe de livraison. Guides d'intégration et cadres de qualification technique. Assurer des transitions fluides entre les Ventes et la Livraison avec un contexte technique complet. 7 à 10 ans et plus en ingénierie de solutions ou avant-vente technique dans le secteur des paiements. ~ Aisance technique et commerciale Solide connaissance pratique des API, webhooks, réconciliation et flux de règlement.

Habileté à gérer des questions techniques pointues et à guider des parties prenantes qui ne comprennent pas toujours pleinement leurs propres systèmes vers la clarté. Salaire compétitif + prime de performance Vacances généreuses + vendredis d'été Assurances santé et dentaire + compte de dépenses mieux-être Environnement hybride (les jeudis au bureau de Toronto) Matériel de haute qualité fourni Programme de complément de salaire pour congé parental La fourchette de salaire de base pour ce poste est de 150 000 $à 190 000$ CAD , plus prime de performance. Note sur l'IA : Nous utilisons des outils technologiques, y compris l'intelligence artificielle, pour soutenir certaines étapes de notre recrutement.

📌 Lead Solutions Engineer, Payments (Toronto)
🏢 Paramount Commerce
📍 Toronto

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