Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.

If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you! Reporting to the Team Lead - Learning and Development, we're looking for a Learning and Development Specialist to play a vital role in designing and launching impactful learning experiences that empower our teams to excel. Here are some examples of the exciting programs our Learning and Development team has developed internally: Zen Insurance Quest: Product training for brokers to master our coverage options.

Commercial Broker Training Program: Enhance Organizational Onboarding - Support the strategic initiative to enhance organizational onboarding, collaborating with L&D; team lead to identify, collect, and integrate current company materials. # Enhance Existing Learning Programs - Conduct reviews and implement strategic design upgrades to existing learning programs, maximizing quality and learner engagement. This is a 8-month, full-time contract position with the potential for further opportunities.

Training Design: Craft captivating and accessible digital learning content using various tools, such as Canva, Articulate 360, Workday Learning, and a suite of AI tools.

Training lifecycle management: Own the training lifecycle from content creation to evaluation, ensuring seamless execution and continuous improvement.





Administration: Maintain up-to-date training materials for all programs on Workday Learning.

Training Documentation: Document training processes and assess the impact of training initiatives to identify areas for growth and improvement.

Instructional Design Experience: 3+ years of experience in adult learning program design, development, delivery, and evaluation.

Lifecycle Management: Ability to manage the content development life cycle, from needs analysis to evaluation, leveraging instructional design best practices.

Content Transformation: A knack for transforming complex information into engaging and impactful learning experiences.

Technical Toolkit: Experience using Canva, Articulate 360, Workday Learning, Survey Monkey, and AI tools (such as Synthesia) is an asset. $the skills, education, training, credentials and experience of the candidate; Business is hard work, but insurance doesn’t have to be! We empower business owners with easy, tech-driven insurance solutions through our online platform. Just so you know, we use an AI scribe to help us take notes and review interviews, ensuring a fair and clear process.

Diversity & Inclusion: Zensurance celebrates diversity and is committed to creating an inclusive environment. If you need support, let us know, we’re here to help. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us.

📌 Learning and Development Specialist (Contract, Remote First) (Toronto)
🏢 Zensurance
📍 Toronto