Become a vital part of a customer-focused team as a Customer Service Representative in Mississauga, ON. This hybrid role encompasses managing accounts and providing exceptional support through various communication channels.In this full-time position, you will handle B2B customer accounts and ensure inquiries and orders are processed accurately. Working with sales representatives, you will receive comprehensive training to gain specialized product knowledge. We value dependability and ownership in our collaborative environment,



perfect for nurturing relationships.Key Responsibilities:Manage dedicated customer accounts and inquiries through email and EDIEngage with customers through approximately six calls dailyPartner with sales to meet customer needs effectivelyOversee a shared inbox while fulfilling individual responsibilitiesLearn technical specifications through extensive trainingRequirements:1+ year of B2B customer support or account management experienceExperience in managing customer accounts to completionFamiliarity with ERP or EDI systems is advantageousStrong communication skills in English; French preferredTechnical aptitude for learning product detailsApply your skills in a supportive team setting to enhance customer satisfaction!

📌 Customer Service Representative – Industrial Distribution (Mississauga)
🏢 Altis Technology
📍 Mississauga