16 Oct
|
Fastfrate Integrated Logistics
|
Winnipeg
16 Oct
Fastfrate Integrated Logistics
Winnipeg
Fastfrate Integrated Logistics is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals. If you require an accommodation at any stage of the recruitment process, please contact us at [emailprotected] and we will work with you to meet your needs.As part of the Fastfrate Group, Fastfrate Integrated Logistics provides comprehensive end-to-end freight solutions across North America and offers career opportunities within a critical area of modern supply chain management.Our team develops and delivers customized logistics strategies for many of North America's leading brands. Fastfrate Integrated Logistics is where motivated professionals thrive and grow.Why You’ll Love Working HereA workplace where you can learn, grow, and build your careerA culture that encourages new ideas and continuous improvementSupportive leaders who provide guidance while giving you autonomyA team-focused environmentA competitive total-rewards package, including group advantages and a company-sponsored retirement savings planSupport for skilled memberships, training, and certificationsRole SummaryAs an Intermodal Logistics Coordinator you will be overseeing and facilitating the supply chain operations of our company, coordinating personnel and processes to achieve effective distribution of goods. The goal is to ensure the smooth operation of a variety of channels aiming for maximum efficiency.
You will work in a supportive environment that values collaboration, problem-solving, and continuous learning.Key AccountabilitiesCoordinate daily logistics operations for assigned customer accounts, ensuring smooth execution of load booking, customer service, track-and-trace, and order closure (excluding quoting and billing/spot shipments).Support a high level of customer satisfaction by responding promptly to customer requests and proactively communicating shipment status, ETAs, and service updates.Work closely with drivers, dispatch, carriers, and internal teams to ensure timely pickups and deliveries and to resolve operational issues efficiently.Monitor shipment performance and take ownership of resolving delivery delays, security issues, or service exceptions through proactive follow-up.Assist in margin improvement efforts by identifying cost-saving opportunities, minimizing accessorial charges, and supporting operational efficiency initiatives.Track customer volume expectations and escape variances or concerns to management with supporting insights.Ensure all required audit documentation is accurate, complete, and uploaded into the Transportation Management System (TMS)
prior to dispatch.Communicate accurate ETAs to customers and receivers to support delivery appointment scheduling and prevent storage or detention costs.Build and maintain positive working relationships with carriers and customers to support ongoing service reliability and business growth.Demonstrate flexibility and accountability by providing after-hours support, as needed, to ensure uninterrupted logistics operations.QualificationsExperience with intermodal shippingExperience in cross-border shipping, full truckload and less-than-truckloadExperience in third-party logistics or brokerage roleAbility to make quick decisionsStrong attention to detailsAbility to manage time effectively and multi-taskEffective teamwork skillsAbility to effectively handle multiple conflicting prioritiesStrong communication, customer service and computer skillsAbility to build rapport with both carriers and customersHours of Work8.5 hours a day Monday to Friday with a 30 minute unpaid lunch break. Hours can be flexible depending on employee or company needs: Monday to Friday, 8.5 hours a day between 8:00am and 6:30pm (shift cannot start earlier than 8am or finish later than 6:30pm but will not be more than 8.5 hours).Work ArrangementOn-site. Position type: Non-Union. Employment status: Permanent. Compensation: Salary Range: $50,000 to $70,000. Work location: You can be based out of either Toronto office at 9701 Hwy 50, Woodbridge, ON L4H 2G4 or Port Coquitlam office at 1375 Kingsway Avenue, BC.#J-18808-Ljbffr
📌 Intermodal Logistics Coordinator - Fastfrate Group (Toronto) (Vaughan) - C$50,000 - C$70,000 A Year
🏢 Fastfrate Integrated Logistics
📍 Winnipeg