Join a company that has been a part of moving Metro Vancouver for over 35 years. British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates the Expo and Millennium SkyTrain Lines from our central facilities in south Burnaby. Our services connect downtown Vancouver to the cities of Burnaby, Current Westminster, Coquitlam, Port Moody and Surrey. With the future expansion of both the Expo and Millennium Lines gathering pace, infrastructure renewal and new asset acquisition projects underway, this is an exciting time to join our team of over 1,200 dedicated employees, working on one of the longest fully-automated rapid transit systems in the world. Our work encompasses roles such as administration, engineering, elevator and escalator maintenance, field operations, vehicle maintenance, and wayside (station and guideway) maintenance.When you work for SkyTrain, not only will you help move Metro Vancouver, you will also have access to comprehensive benefits including paid vacation, medical benefits, transit passes, training and more. We are a proud equal opportunity employer, committed to a diverse and inclusive workforce. Come explore what makes us one of BC’s Top Employers!ResponsibilitiesApplies technical knowledge of the maintenance function to supervise delivery of day-to-day services of the Support Shops and manages the provision of technical services to ensure the optimum condition, reliability and safety of company assets relating to vehicles, equipment and infrastructure.Plans day-to-day delivery of technical services and ensures compliance with all safety regulations and safe work practices, identifies safety risks and takes corrective action; oversees the preventative maintenance and repair of electrical, electronic and mechanical systems.Supports the manager in the development of departmental budget and business plan, including identifying staffing needs, equipment,



materials and supplies; ensures effectiveexecution of business plans by providing all necessary tools and materials for scheduled maintenance requirements and special projects.Researches and purchases parts and test equipment when required; liaises with vendors regarding part enquiries and warranties.Reviews weekly maintenance schedule as per forecasted workloads, assigns and reassigns work with shifting priorities or during an emergency; meets with staff to identify change management requirements and resolve issues.Participates in development and modification of policies and procedures, both routine and emergency, to ensure alignment to changing standards, codes and regulations.Responds to emergency incidents 24/7, diagnoses problems and exercises judgement in determining optimal solutions within scope of supervisory expertise and cost limits; may be the on‑site decision maker for critical safety, security and service decisions.Ensures department‑specific Quality Assurance and Quality Control processes are properly executed; identifies failedor non‑conforming assets and conducts quality control reviews, taking corrective action as required.Coordinates monthly departmental safety meetings and participates in or conducts major incident or accident investigations when appropriate; prepares reports on incidents, makes recommendations and participates in debriefing meetings as required.Supervises direct reports, including recruitment, selection, training, coaching, mentoring, development, motivation and performance management; participates in disciplinary and grievance processes and works with Labor Relations for union staff matters.Delivers safety and technical training and guidance to staff, other supervisors and managers; provides technical input on rail‑related systems and other technology.QualificationsRed Seal or Interprovincial Ticket in electronics, electrical or mechanical trade, or Technologist or Engineering diploma from a recognized institution; documented successful completion of applicable and appropriate supervisory skills training from an accredited institution.Five (5) years’ experience in maintenance technical service, including three (3)



years’ experience in a supervisory capacity working in a unionised shop environment.Advanced knowledge of the principles, theory, concepts and practices related to the maintenance function.Solid decision‑making skills to respond, assess and react to a variety of operational and emergency situations.Solid teamwork and interpersonal skills, including negotiations and conflict resolution skills.Solid analytical and problem‑solving skills.Excellent organisational and time‑management skills.Solid leadership, development and team‑building skills to provide direction to reporting staff.Excellent communication skills, both written and oral.Work Schedule 37.5 hours per week.Work Designation Resident – this position works predominately on‑site.Rate of Pay The salary for this position ranges from $84,480 – $126,720 per annum. Actual salary offered will be based on education, experience, skills and qualifications as they relate to the role. This position is currently eligible for a temporary compression salary adjustment of up to 10 percent above the base salary of reporting staff. Adjustments related to salary compression or inversion are reviewed on a regular basis and will cease when the position is no longer compressed or inverted.We aim to provide competitive pay that reflects your professional background and expertise. The total compensation package, which includes extended health, dental, transit pass and enrollment in the public service pension plan as well as other employment offerings, will be discussed in detail as your application progresses.Accommodations Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at .Equal Employment Opportunity Statement SkyTrain is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink’s commitment to equity, diversity and inclusion.#J-18808-Ljbffr

📌 Support Shop Supervisor - C$84,480 - C$126,720 A Year (Burnaby)
🏢 British Columbia Rapid Transit Company
📍 Burnaby