Job Title: Lot Attendant

Department: Sales

Reports To: Sales Manager / General Sales Manager

Position Summary The Lot Attendant is responsible for maintaining the organization, appearance, cleanliness, and movement of vehicles throughout the dealership property. This position supports the Sales and Service Departments by ensuring vehicles are properly positioned, clean, fueled or charged as required, and readily available for customers, demonstrations, service appointments, and deliveries.

The Lot Attendant plays an important role in maintaining a professional dealership appearance and providing a positive customer experience.

Key Responsibilities

1. Vehicle Movement & Lot Management

- Move and park new, used, customer, and service vehicles as directed.
- Position vehicles appropriately on the dealership lot and in designated areas.
- Move vehicles between the showroom, service department, wash bay, storage areas, and parking areas.
- Ensure vehicles are parked securely and in accordance with dealership procedures.
- Maintain organized vehicle placement and ensure designated parking areas are respected.
- Assist with vehicle positioning for customer deliveries, demonstrations, and dealership events.
- Retrieve vehicles promptly when requested by Sales, Service, Parts, or Management.

2. Vehicle Cleaning & Presentation

- Maintain the cleanliness and presentation of dealership vehicles.
- Wash, vacuum, and clean vehicles as required.
- Ensure vehicles are presentable for showroom display, customer appointments, test drives, and deliveries.
- Remove snow, ice, dirt, and debris from vehicles as required based on weather conditions.
- Ensure vehicle windows, mirrors, exterior surfaces, and interiors are appropriately clean.
- Report vehicles requiring additional detailing or reconditioning to the appropriate department.

3. New & Used Vehicle Inventory Support

- Assist with the movement and organization of current and used vehicle inventory.
- Ensure vehicles are positioned appropriately for display and customer access.
- Assist with receiving and moving newly delivered vehicles.
- Support vehicle inventory checks and lot organization.
- Report vehicle location issues, damage, missing keys, or other concerns to management.
- Assist with vehicle merchandising activities as directed.

4. Customer & Sales Support

- Retrieve vehicles for customer appointments and test drives.
- Ensure demonstration and test-drive vehicles are clean and ready for customers.
- Assist Sales Consultants with vehicle preparation for deliveries.
- Move customer vehicles as required during the sales process.
- Provide courteous and professional assistance to customers when appropriate.
- Direct customer questions to the appropriate Sales or Service employee when necessary.

5. Vehicle Delivery Preparation

- Prepare vehicles for customer delivery.
- Ensure vehicles are clean and appropriately positioned before delivery.
- Assist with installation or placement of approved accessories, plates, temporary materials, or delivery items as directed.
- Ensure vehicles are moved to the designated delivery area.




- Assist Sales and F&I; teams with timely vehicle delivery preparation.

6. Fueling & Charging

- Maintain appropriate fuel levels in dealership vehicles as directed.
- Refuel demonstration, inventory, and delivery vehicles when required.
- Charge electric and hybrid vehicles in accordance with dealership procedures.
- Monitor fuel and charging requirements for vehicles scheduled for customer appointments and deliveries.
- Report fuel, charging, or vehicle issues to management.

7. Lot Organization & Dealership Appearance

- Maintain a clean, organized, and safe dealership lot.
- Pick up garbage and debris from parking and vehicle display areas.
- Maintain designated parking areas and ensure vehicles are properly positioned.
- Assist with snow removal and winter lot preparation as directed.
- Assist with maintaining sidewalks, entrances, and exterior customer areas.
- Report damaged signage, lighting, fencing, pavement, or other property concerns.
- Support dealership appearance standards.

8. Vehicle Inspections & Damage Reporting

- Conduct basic visual inspections when moving or receiving vehicles.
- Report new damage, scratches, dents, warning lights, or other visible concerns promptly.
- Document vehicle damage in accordance with dealership procedures.
- Ensure any vehicle involved in an incident is reported to management immediately.
- Do not operate vehicles that appear unsafe or have been identified as requiring repair unless authorized by management.

9. Keys & Vehicle Security

- Handle dealership vehicle keys responsibly.
- Follow dealership procedures for key storage, tracking, and access.
- Ensure vehicles are locked when not in use.
- Report missing keys or security concerns immediately.
- Protect dealership vehicles from unauthorized use or access.
- Follow all dealership vehicle security procedures.

10. Safety & Compliance

- Follow all dealership health and safety policies and procedures.
- Operate vehicles and equipment safely and responsibly.
- Follow applicable traffic and parking regulations while operating dealership vehicles.
- Use required personal protective equipment when performing applicable duties.
- Report workplace hazards, accidents, vehicle damage, injuries, or incidents immediately.
- Follow safe lifting, vehicle movement, and equipment-handling procedures.
- Never operate a vehicle while impaired or when not authorized to do so.
- Maintain a clean and safe working environment.

11. Teamwork & Communication

- Work closely with Sales, Service, Parts, Detail, and Management.
- Respond promptly to vehicle movement and preparation requests.
- Communicate vehicle availability, location, condition, or issues to the appropriate department.
- Maintain a professional and cooperative attitude.




- Assist other dealership departments with operational tasks as required.

12. General Responsibilities

- Follow dealership policies, procedures, and standards.
- Maintain confidentiality regarding dealership and customer information.
- Maintain qualified appearance and conduct.
- Complete assigned tasks accurately and within required timeframes.
- Assist with dealership events, promotions, inventory moves, and other operational activities.
- Perform other duties as assigned by Management.

Key Performance Indicators (KPIs)

Performance may be evaluated based on:

- Vehicle readiness and presentation
- Timeliness of vehicle retrieval and movement
- Lot organization and cleanliness
- Customer delivery readiness
- Test-drive vehicle readiness
- Vehicle damage reporting
- Key control and vehicle security
- Safety compliance
- Attendance and reliability
- Responsiveness to departmental requests
- Teamwork and communication

Qualifications

- Previous automotive dealership or lot attendant experience is an asset.
- Valid Ontario driver's licence with a satisfactory driving record.
- Ability to safely operate both automatic and manual transmission vehicles, where required.
- Good driving skills and awareness of vehicle safety.
- Ability to work outdoors in varying weather conditions.
- Ability to safely move and park vehicles in confined dealership areas.
- Good organizational and time-management skills.
- Reliable and punctual.
- Strong attention to detail.
- Ability to work independently and as part of a team.
- Professional and customer-service-oriented attitude.
- Ability to follow instructions and dealership procedures.

Physical Requirements

The position may require:

- Standing and walking for extended periods.
- Frequent movement throughout the dealership property.
- Bending, reaching, and squatting.
- Lifting and carrying materials within safe workplace limits.
- Working outdoors in hot, cold, wet, snowy, and other weather conditions.
- Cleaning and preparing vehicles.
- Safely entering and exiting vehicles repeatedly throughout the workday.

Accommodation is available in accordance with applicable legislation.

Working Conditions

- Primarily works outdoors and throughout the dealership property.
- May work in the Sales Department, Service Department, parking areas, wash/detail areas, and vehicle storage locations.
- May require evenings, Saturdays, weekends, or extended hours based on dealership operations.
- Must follow all dealership safety and vehicle-handling procedures.

Compensation

Compensation will be based on experience, qualifications, and the dealership's compensation structure and may include:

- Hourly wage
- Perks, where applicable
- Employee vehicle purchase/service programs, where applicable
- Training and development opportunities

This is intended to describe the general nature and level of work performed by the employee assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the position. Duties and responsibilities may be amended from time to time based on business requirements.

📌 Lot Attendant, Signature Honda (Scarborough)
🏢 Signature Honda
📍 Scarborough