Lead Mulu Jewelry as the Luxury Operations Manager in the Greater Toronto Area. Oversee optimal retail operations, ensuring excellence in team performance and customer experience across multiple locations.
At Mulu
Jewelry, a family-owned fine jewelry brand, we prioritize luxury, craftsmanship, and personalized service. The ideal candidate will have a minimum of five years of management experience in multi-location retail, preferably in luxury jewelry. This hands-on role involves leadership, inventory control, and ensuring operational consistency while enhancing the overall brand experience. Key Responsibilities:
- Conduct regular operational visits to all locations
- Ensure adherence to company standards and procedures
- Monitor opening and closing protocols at stores
- Maintain luxury presentation and store appearance
- Recruit and develop high-performing retail teams Requirements:
- Minimum 5 years in multi-unit retail management
- Previous experience in luxury retail or fine jewelry
- Robust leadership and coaching abilities
- Excellent communication and analytical skills
- Valid Ontario driver's license and reliable vehicle Drive exceptional performance at Mulu Jewelry through operational excellence and team development in the GTA.