Standard First Aid, CPR OPA Level IIHolt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email
[email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.Hiring Range / Échelle salariale à l'embauche :Holt Renfrew offers you an inspiring, fashion-driven setting with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental advantages, tuition assistance, and continuous learning and development.Supervisor, Loss PreventionThe Supervisor, Loss Prevention plays a critical role in the daily oversight of Loss Prevention operations and personnel in their assigned stores. The Supervisor provides leadership support to the Loss Prevention Manager, Store Management, Associates and directly leads and trains a team of Loss Prevention Investigators. The Supervisor reinforces the organization's core values and supports overall store compliance to company policies and effective execution of internal and external loss investigations. The Loss Prevention Supervisor coordinates and oversees the execution of Associate Training and Store Audit Programs to assist the organization in effectively addressing profit loss. The Supervisor must be able to assess risk exposures, provide leadership, maintain open communication at all times and develop effective relationships with all internal and external business partners.Supervise team of Loss Prevention Investigators. Effectively schedule the LP team to ensure adequate coverage at all times. Ensure LP duties are completed to department standardsServe as a business partner in generating, analyzing and communicating reports related to the organization's stock shortage performance,
internal and external investigations and fraud prevention objectivesReview inventory accuracy and shortage controls across store setting to determine risk exposures and trends and provide recommendations to achieve store goalsCommunicate store audit results to store management team to address operational opportunities and improve operational excellence.Ensure store maintains and is compliant with all Health and Safety related in-house functions Ensure incident reports, training and safety measures are completed in a reliable and timely fashion in accordance to Holt Renfrew standardCollaborate with store teams and departments to communicate Loss Prevention directives and Merchandise Protection Standards. Maintain a solid relationship with the visual team and ManagerPartner with Store Operations on inventory cycle counts to ensure stock accuracy levels and drive stock loss investigations to support the execution of shrink reduction strategies and fraud preventionCollaborate with store teams and support the LPM with creating a Security and Safety plan for each store event and the execution of the plan at the time of the eventOversee the review of exception based reports to identify policy infractions and initiate internal investigations. Work with Manager, Investigators and Human Resource Team to investigate any actionable information arising from the reportsConduct internal and external Loss Prevention investigations in collaboration with law enforcement and other related agencies to mitigate loss due to theft and fraud.Lead, motivate and retain teams of high performing employees. Provide ongoing coaching, recognition and development to all direct reports.Ensure compliance with privacy policies, regulations, and cyber security measuresThe ideal candidate:Degree or diploma in Law Enforcement or related discipline, or equivalent experienceMinimum three years of progressive Loss Prevention experience in a high-volume, fast-paced retail environmentPositive, high-energy team player with proven leadership capabilities who takes initiative, accountability, and delivers results through othersExcellent communication,
presentation and negotiation skillsFormal training in WZ interview techniques or other related interviewing and interrogation techniquesExperience leading change in a rapidly growing business environmentCurrent Provincial Security Guard LicenseStandard First Aid, CPR OPA Level IIProficient in Microsoft Office and aptitude for system-based toolsThe measures of success:Contribution to financial objectivesIndividual objectives linked to the achievement of department goalsFeedback from internal and external clientsHolt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email
[email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.Hiring Range / Échelle salariale à l'embauche :$63,066.66 - $77,200.00 / 63.066,66$ - 77.200,00$ (per year / par an)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions.We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste.Les offres peuvent varier en fonction de l'expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.
📌 Supervisor, Asset Protection, Audit & Control (Calgary)
🏢 Holt Renfrew
📍 Calgary