Title: Manager, People & Culture Hybrid: 3 days in-office weekly Tracxtion is a next-generation hybrid agency network built for the evolving landscape of customer experience and brand engagement. We help brands navigate a world where traditional media and marketing boundaries have blurred. By bringing together strategy, creativity, media, digital capabilities, and AI-enabled execution, Tracxtion delivers measurable results through a hybrid approach that combines exceptional human talent with cutting-edge tools and partnerships.

From AI-powered advertising and content creation to media planning, experiential marketing, and in-store retail solutions, we partner with leading brands to create innovative, scalable, and impactful omnichannel experiences. The Manager, People & Culture plays a critical role in delivering high-quality HR support and people programming across an assigned portfolio of 3 Traction Entities. Reporting to the Senior Director, People & Culture, this role combines strategic business partnership with hands-on execution.

The Manager will be accountable for data integrity, workflow configuration, process standardization, and system adoption within HiBob across their assigned entities. Coach managers through performance conversations, employee development, team challenges, and people leadership decisions. Use people data, employee feedback, and business insights to identify trends and proactively recommend practical solutions.

Support leaders in applying policies, programs, and employment practices consistently and fairly.

Employee

Relations and Compliance Manage employee relations matters from intake through resolution, including performance management, workplace concerns, investigations, accommodations, leaves, and terminations. Ensure consistent, compliant application of policies and employment practices across applicable Canadian jurisdictions. Escalate complex or high-risk matters to the Senior Director, People &

• Culture with well-documented context, risk considerations, and recommended approaches. Partner with legal counsel or other external advisors when directed. HRIS Ownership, Workflows and Data Integrity Serve as the HiBob lead for assigned entities,



with accountability for data integrity, organizational structure accuracy, and employee record completeness across the employee lifecycle. Build, configure, test, and maintain HiBob workflows, including onboarding and offboarding processes, approval chains, document generation, employee changes, leaves, and exits. Design and manage HiBob cycles for performance reviews, goal setting, compensation reviews, employee check-ins, and other people programs. Ensure all cycles are appropriately scoped, sequenced, tested, and communicated to stakeholders. Conduct regular HRIS audits to identify and resolve data discrepancies, outdated records, organizational misalignments, and missing documentation. Partner with the People &

• Culture Coordinator to establish and maintain clear data-entry standards and standard operating procedures. Identify opportunities to automate manual People &

• Culture processes, improve workflows, and reduce administrative burden. Maintain consistent data structures that support accurate reporting on headcount, turnover, workforce changes, and other key people metrics. Lead the delivery of core People &

• Culture programs across assigned entities, including performance cycles, engagement surveys, onboarding, offboarding, and recognition initiatives. Partner with the Senior Director, People &

• Culture on enterprise-wide initiatives, including compensation cycles, policy updates, organizational programs, and learning and development. Support the administration and employee communication of Canadian benefits, perks, and leave programs. Analyze program feedback and participation data to identify opportunities for improvement. Develop and maintain People &

• Culture workflows, manager toolkits, templates, standard operating procedures, and employee resources. Culture,



Engagement and Inclusion Champion inclusive employment practices and help embed each entity’s culture and values throughout the employee experience. Support leaders with employee engagement action planning and track progress against agreed priorities. Partner on diversity, equity, inclusion, and belonging initiatives, events, and employment practices. Help leaders navigate change in a explicit, thoughtful, and employee-focused manner. Provide guidance and coaching to People &

• Culture Coordinators, Specialists, and other junior team members supporting the same entity portfolio. Participate in cross-functional People &

• Culture projects and enterprise initiatives as a key contributor. Help establish scalable and consistent practices across a growing, multi-entity organization. Proven experience managing employee relations matters, workplace investigations, accommodations, performance management, and employment terminations. ~ Strong track record of coaching managers and providing practical, business-minded HR advice. ~ Experience working in an agency, media, creative, marketing, or fast-paced professional services environment is preferred. ~ Experience configuring workflows, building program cycles, conducting data audits, and maintaining HRIS standards in a multi-entity environment. ~ Strong systems orientation and the ability to identify data gaps, improve processes, and encourage consistent system adoption. ~ Strong organizational and project management skills, with the ability to manage competing priorities across multiple stakeholders and entities. ~ CHRP designation, or progress toward completion, is considered an asset. ~ Proficiency with HiBob, ADP, and Microsoft 365. Employee relations matters are managed consistently, thoughtfully, and in compliance with Canadian employment requirements. HiBob data is accurate, complete, and reliable across assigned entities. SALT XC, Tracxtion are committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.

📌 Manager, Field Based Medical Staff Operations (Toronto)
🏢 SALT XC
📍 Toronto