Customer Success Engineer Representative (CSE-R) TheCustomer Success Engineer (CSE) plays a critical role in ensuring customers successfully deploy Feroot’s SaaS products while keeping their websites, web applications, and digital assets secure and compliant. Top candidates will also have experience leveragingAI-powered tools to automate tasks and workflows, achieving 10× or even 100× higher efficiency compared to traditional approaches. This position demands creativity, intelligence, innovation, and a commitment to driving revenue growth by ensuring customer success. Job Description Feroot is seeking aCustomer Success Engineer (CSE) to join our agile team. This role is responsible for ensuring successful product deployment, customer onboarding, and ongoing support, helping customers maximize the security and compliance benefits of Feroot’s SaaS solutions. In this role, you will assist customers in deploying,



optimizing, and fully utilizing Feroot’s products to achieve the highest level of protection for their web applications and digital assets. You will also play a key role in managing workflows, improving automation, and providing technical guidance, acting as a trusted advisor to developers, security teams, and executives. The Customer Success Engineer will perform hands-on implementation, configuration, and proactive support to drive customer adoption of Feroot products. You will leverageAI-powered automation to enhance the customer experience, streamline deployment, and deliver proactive support. What You’ll Do Prepare and facilitate onboarding sessions, training programs, knowledge

📌 Customer Success Engineer Representative (Toronto)
🏢 Feroot
📍 Toronto