16 Oct
|
A&W Restaurants
|
Winnipeg
16 Oct
A&W Restaurants
Winnipeg
A&W; Restaurants in Terrace, BC, is looking for a permanent full‑time Assistant Manager to start immediately.Compensation: Starting at $47,750, depending upon experience and/or completion of in‑house training.Hours per week: 40.Language: English.Education: Secondary School Certificate or equivalent.Experience: 5 years experience in restaurant management within the previous 10 years.Benefits: Optional employee‑contributed single or family medical and dental benefit plan, group RRSP, life insurance, AD&D;, and more.We are committed to creating a positive, people‑centered workplace built on respect, teamwork, and open communication.We recognize and celebrate the efforts and achievements of our team members, and we strive to provide an environment where everyone can learn, grow, and succeed.RoleThe Assistant Manager works with the Manager to supervise overall shift and daily operations, operating the restaurant according to A&W; standards, WorkSafeBC, and health/employment regulations, and ensuring smooth operations during the Manager’s absence.The Assistant Manager supports full restaurant operations, guest experience, financial performance, and team development.ResponsibilitiesPlan, organize, direct, control, and evaluate restaurant operations in alignment with NOC 60030.Supervise and train staff; ensure adherence to food safety and health standards.Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.Review weekly P&L; statements and manage food, labour,
and operational costs.Maintain A&W; operational standards and participate in review and improvement initiatives.Ensure compliance with WorkSafeBC, public health, and ESA requirements.Assist with staff scheduling and oversee shift deployment.Support maintenance of equipment and facility systems, and coordinate repairs.Promote team engagement and a positive workplace climate.Ensure compliance with sanitation, hygiene, and food‑handling practices.Recruit and train hourly staff; support supervisory hiring.Address performance issues and participate in discipline as needed.Mentor staff for future leadership roles.Lead team meetings when delegated and support communication.Ensure payroll and scheduling compliance with provincial standards.Promote a safe and motivating work environment.Document and report critical incidents.Assist with Health & Safety meetings and follow‑up on corrective actions.Maintain knowledge of HR policies and enforce them consistently.Assist with daily, weekly, and period‑end accounting tasks.Support inventory control, ordering, waste tracking, and cost management.Apply cash, food,
and labour cost control practices.Help achieve profitability through cost control and efficiency.Support accurate sales forecasting and strategies to meet targets.Monitor revenues and support adjustments when necessary.Maintain high standards of cleanliness, sanitation, and food safety.Ensure high‑quality guest service through effective staff positioning.Assist with local store marketing activities.Address guest concerns using the service recovery program.Ensure team appearance and conduct meet A&W; standards.Monitor guest satisfaction metrics and support improvements.Resolve customer issues and ensure compliance with health and safety rules.Qualifications & RequirementsStrong interpersonal and leadership skills with supervisory experience.Proficiency in all restaurant operational positions.Knowledge of restaurant operating systems and standards.Interest in developing and supporting team members.Ability to perform basic accounting and administrative duties.FOODSAFE Level 1 required; Level 2 preferred.Basic or intermediate first aid certification.High school diploma or equivalent; hospitality training preferred.Proficiency with POS systems, Windows 11, and MS365 Business.Competencies: leadership, people development, operational expertise, financial insight, customer focus, decision‑making, communication skills, problem‑solving.Working ConditionsFast‑paced food service workplace; standing for extended periods; occasional lifting up to 25 lbs; repetitive motionand lateral stepping; flexible availability, evenings, weekends, holidays; responsible for full restaurant oversight during operating hours.Applicants must be legally authorized to work in Canada. Applications without work authorization will not be considered.#J-18808-Ljbffr
📌 Operations Coordinator - Security Services - C$47,750 A Year (Winnipeg)
🏢 A&W Restaurants
📍 Winnipeg