Are you an engineering graduate excited to apply your technical skills while helping customers solve real‑world challenges? Join us as we develop smarter ways to move and transform water, reduce energy use, and improve quality of life for communities everywhere. As our recent Engineer, Senior Support Specialist, you’ll become the go‑to internal partner for key strategic accounts within our Commercial Building Services division. You’ll tackle complex technical questions, support smooth order execution, and spot opportunities to strengthen long‑term customer relationships. You’ll be part of an inclusive, people‑first culture that values growth, well‑being, and the unique perspectives you bring as you launch your career. What you will be doing As a key part of the US/CAN Customer Service & Shared Services Center (CSSC) team,



you'll create impact by strengthening strategic customer relationships and expanding market presence by delivering tailored solutions that position Grundfos as a comprehensive, one-stop solution provider. As our new Engineer, Senior Support Specialist, you will be serving as the primary internal point of contact for strategic accounts within our Commercial Building Services division, resolving complex inquiries and ensuring seamless order fulfillment while identifying opportunities to grow business relationships. Your main responsibilities include: Serve as the dedicated support contact for strategic accounts, managing escalated inquiries across the full order-to-delivery lifecycle including quotations, order processing, shipment tracking, and complaint resolution Develop and execute strategic

📌 Engineer, Senior Support Specialist (Oakville)
🏢 Grundfos
📍 Oakville