Senior Project Manager – Education in the USA or CanadaCloud for Good is seeking an experienced Senior Project Manager to independently lead complex, enterprise-scale Salesforce implementations ($1 M+) for Higher Education organizations. You will own delivery end to end, leading a team of Cloud for Valuable consultants (10+), client staff, and partners across workstreams such as platform build, data migration, integrations, reporting, and change management.A Senior Project Manager serves as the day-to-day delivery leader and trusted advisor for clients throughout the project lifecycle. Successful candidates lead complex technology implementations with cross-functional teams and deliver measurable business outcomes to their clients.Successful candidates bring a proven record of delivering large Salesforce implementations and recovering at-risk engagements. They combine strong project governance with the leadership skills needed to build trust with client executives and lead high-performing teams. Salesforce experience, ideally including Education Cloud (EDC), and a commitment to advancing our clients’ missions are essential.Location: Virtual: Home-based office in the US or CanadaWork Authorization: Citizens or Permanent Residents of USA or Canada. Cannot provide Visa sponsorship.Key Responsibilities Plan and Govern Lead project initiation, kickoff, and discovery, including a formal discovery readout to client leadershipEstablish and maintain governance: project plan, RACI, communication and escalation plans, RAID log, and deliverable registerFacilitate steering committees, phase-gate reviews, and decisions with client leadershipLead Delivery Define team roles, allocations, and coverage across Cloud for Good, client, and partner resources, and coordinate third-party vendorsRun Scrum ceremonies and partner with client product owners to prioritize the backlogForecast scope, capacity, and velocity each sprint, and set build-team ways of working (story refinement, build, QA, environments, client approval)Plan and lead testing, defect triage, and quality reportingManage the transition to ongoing supportSurface follow-on opportunities and support scoping of future phases of workMentor consultants and contribute reusable practices to Cloud for Good’s delivery methodologyManage Scope, Budget, and Risk Own the project budget, burn, and forecasts; address variances before they become problemsManage scope against the contract and develop and negotiate change ordersIdentify, escalate, and mitigate risks; when a project is at risk, re-baseline and restore momentum and client confidenceLead People and Stakeholders Serve as the day-to-day client lead and first escalation point; build trusted relationships with client project leaders and executivesDeliver weekly status to client and Cloud for Good leadership, tailored to each audienceMonitor team workload and morale, and foster a respectful, high-performing teamWhat You Bring Required 7+ years of relevant experience,



including 3+ years leading enterprise software or CRM implementations in a consulting or client services environmentAccountable Project Manager on multiple enterprise software or CRM implementations, including at least one project exceeding $1 M and three projects exceeding $500 K from initiation through go-liveExperience leading remote, integrated teams of 10+ that include client staff and third-party partnersHands-on Agile/Scrum delivery, including backlog management and capacity and velocity forecastingFull-lifecycle experience: discovery, build, data migration, testing, cutover, go-live, and ongoing supportStrong financial acumen: budget forecasting, scope control, and change order negotiationExecutive presence: running steering committees and leading difficult conversations about scope, budget, timeline, and organizational changeProficiency with delivery tools such as Jira, Smartsheet, and Microsoft 365Experience using AI tools to improve delivery efficiency, reporting, or documentationBachelor’s degree in a related field or equivalent experiencePreferred Salesforce implementation experience and certifications (e.G., Administrator, Education Cloud Consultant), ideally including Education Cloud (EDC)PMP, PMI-ACP, or Scrum certification (e.G., CSM, PSM)Knowledge of Higher Education business processes such as gift processing, recurring giving, major gifts and moves management, grants, and program managementA track record of recovering projects facing scope, timeline, stakeholder, budget, or resourcing challengesHow You Lead You deliver hard messages early and clearly, and keep clients and teams motivated through themYou adapt your communication from concise executive updates to detailed team directionYou balance process discipline with empathy, and you delegate and coach to build ownershipYou stay calm under pressure, resolve conflict constructively, and build consensus across competing prioritiesYou own outcomes and care about the missions of the organizations we serveWorking Successfully at CFG Cloud for Good is a client-service organization, and as a member of our fully remote team, there are a few non-negotiables that enable collaboration, professionalism, and exceptional client outcomes. We succeed when our teams work in partnership with clients, communicate proactively, and uphold the standards that make Cloud for Good a trusted partner.Travel Requirements: All roles at Cloud for Good include a travel component. Business travel, both domestic and international, may be required based on project and client needs. The amount of travel will vary by role but is generally expected to be up to 30% annually.



Travel is considered an essential part of this position and supports effective client engagement, collaboration, and company representation.Cloud for Good is a fully remote company. Team members are expected to maintain a professional, distraction-free workspace that is camera-ready for video meetings. Collaboration takes place across Zoom, Office 365, and Salesforce during standard business hours (9:00 a.M. – 5:00 p.M. in your local time zone).Client Time Zone Alignment: As a team member, you may be required to adjust your work hours to align with your key client’s time zone to support effective communication, collaboration, and project delivery. Flexibility and coordination with your Project Lead (Services) will help ensure success in this client-facing role.Disclaimers At Cloud for Good, we are proud to be an Equal Opportunity Employer and adhere to the principles of Equal Employment Opportunity (EEO). We do not discriminate in employment decisions or practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic.Our commitment to non-discrimination applies across every location in which our company operates, and it encompasses all aspects of employment.Cloud for Good strongly encourages individuals from diverse backgrounds and identities to apply. Our commitment to diversity not only strengthens our workplace culture but also drives better outcomes for our clients. We value inclusivity and want applicants who may require special assistance or accommodation during the interview process to know we’re here to assist you.Use of AI in InterviewingAt Cloud for Good, we believe in conducting interviews that are fair, equitable, and designed to evaluate candidates based on their qualifications and experience, with the organization. To ensure that all candidates are given an equal opportunity to demonstrate their abilities, we prohibit the use of AI or any other type of machine learning tools during the interview process.Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy and may result in disqualification from the interview process.We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process. In such cases, we will make reasonable accommodations to enable candidates to participate in the interview process to the best of their ability. However, we do not permit the use of AI or similar technology as a substitute for direct participation in the interview.Virtual: Home-based office in the USA or Canada.#J-18808-Ljbffr

📌 Senior Project Manager – Education In The Usa Or Canada (Quebec City)
🏢 Cloud4good
📍 Quebec City