Join Mainstreet Credit Union as a part time Customer Support Representative in Sarnia, ON. Deliver personalized financial advice and support to our members in this impactful role. As a Customer Support Representative, your main objective will be to surpass member expectations through friendly and efficient service. You will analyze member needs, assist in transactions, and help resolve any inquiries. A collaborative attitude and the effective use of CRM tools will enhance the customer experience while supporting team objectives. Key Responsibilities:
- Provide courteous service and advice to members - Analyze needs and facilitate product and service usage - Accurately process transactions and promote self-service options - Handle member concerns professionally and escalate as needed - Support overall branch operations and assist with various banking tasks Requirements: - Strong customer service experience and enthusiastic attitude - Ability to listen and match needs with solutions - Basic computing proficiency with attention to detail - Commitment to service excellence and continuous improvement - Previous experience in credit unions or banks preferred Utilize your customer service skills to create a meaningful impact with Mainstreet Credit Union. #J-18808-Ljbffr
📌 Customer Support Representative At Mainstreet (Sarnia)
🏢 Mainstreet Credit Union
📍 Sarnia
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