Join Our Team as a Manager - Government Programs Operations!

At National

Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems. With a dedicated network of professionals across Canada, we specialize in delivering personalized mobility solutions that enhance independence, safety, and comfort for our clients. Our mission is to empower individuals of all ages with mobility challenges, offering reassurance to families and caregivers while providing exceptional clinical support to therapists and healthcare professionals.

We are looking for a Manager - Government Programs Operations to join our sales team and help us continue our mission of transforming lives through mobility solutions.

National

Seating & Mobilities’ Government Programs Operations is a detail-oriented self-starter responsible for managing the end-to-end execution of rental contracts resulting in the processing of nearly 2,000 invoices per month. Leading a team of administration and operational professionals, your role is to ensure adequate controls, processes, and standards are upheld to provide the utmost in quality timely service to our clients and health authority partners. As the face of the rental program for the Greater Vancouver area, you will not only liaison with your internal team and the warehouse and technical staff that support them, but also with clients,



occupational therapists and health authority partners to showcase what these programs have to offer and navigate the rental process.

Setting the stage for getting the work done, while having fun in the process, there will never be a boring day!

Position Reports To: Area Manager Manage the administration of end-to-end rental commitments from order receipt to client delivery, pick-up, closure and invoicing Review your open and outstanding transactions and control reports daily to ensure your team meets its service level standard commitments to its clients and health authority partners. Meet with health authorities partners monthly, attend events and create promotional and technical materials. Must have at least 5 years supervising a team of administrative professionals, ideally in customer service, rental program or accounts receivable category Valid Class 5 driver’s license Advanced experience in the development of workflows, processes and internal controls.

Confident in navigating digital tools and systems to turn ideas into impactful results. RRSP matching program , helping you invest in your future. Market-competitive salary - $80,000- $100,000 CAD per annum This would be an on -site role with approximately 3 days per week in Tri-Cities, BC and 2 days per week in Burnaby, BC.

📌 Manager - Government Programs Operations (Port Coquitlam)
🏢 National Seating
📍 Port Coquitlam