We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. As the Marketing Operations Lead , you will lead enterprise marketing operations by driving planning, governance, and coordination across all marketing channels, tools, and processes. This role is ideal for a strategic, systems-thinking marketing professional who excels in operational excellence, cross-functional collaboration, and continuous improvement.

This is a full-time, permanent role based at Vancity head office and will report directly to the Manager, Marketing . While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands. Leading the enterprise marketing calendar, ensuring alignment of initiatives, timelines, and dependencies across teams ~ Establishing and evolving marketing policies, workflows, and approval processes to drive consistent, scalable delivery ~ Overseeing operational performance of owned marketing channels and identifying opportunities for optimization ~ Supporting the effective use of marketing technology and tools to enable efficient campaign execution ~ Partnering with analytics and technical teams to ensure data quality, governance,



and measurement standards ~ Advising on campaign delivery approaches and ensuring alignment to marketing strategy and priorities ~ Coaching and mentoring marketing specialists and coordinators to strengthen operational capability and execution A degree or diploma in Marketing, Business Administration, Communications, or a related field ~5–8 years of progressive experience in marketing operations, campaign management, or a related discipline ~ Demonstrated experience managing complex marketing calendars, workflows, and cross-channel coordination ~ Strong knowledge of marketing technologies (e.g., CRM, automation platforms, analytics tools) and their application in campaign execution ~ Experience working cross-functionally with analytics, technology, and creative teams ~ Strong leadership and coaching capabilities with experience supporting team development ~ Excellent organizational, communication, and stakeholder management skills Familiarity with agile marketing or project management methodologies ~ Knowledge of data governance, privacy, and compliance in marketing environments Strategic thinker – Able to connect operational execution to broader marketing and organizational goals ~ Collaborative leader – Skilled at building relationships and aligning diverse stakeholders ~ Analytical – Comfortable using data and insights to guide decisions and improvements ~ The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity.





A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities.

Living Wage Employer : We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers. ~ Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs. ~ Generous Vacation : New employees start with 3-4 weeks of vacation per year, with additional days earned over time. ~ Extra Stat Holidays : In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness. ~ Immediate Health Coverage : Health and dental advantages begin on your hire date, with three levels of coverage to choose from. ~ Defined Benefit Pension : Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone. Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA).

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.

📌 Marketing Operations, Team lead (Vancouver)
🏢 Vancity
📍 Vancouver