The work We're a local computer repair company looking to add a recent member to the team. We specialize in residential computer and Mac repair. Responsibilities Interact with the general public in person, over the phone, through email and chat systems; Support a widerange of hardware and software including Windows and Mac repair; Regularly follow up with clients regarding the status of their repair; Effectively communicate technical issues in a manner that customers can understand Requirements In-depth knowledge of various software including MS Office, Windows, and Mac OS X; Good working experience of end-user IT support and knowledge of IT systems (PC and Mac); Strong understanding of both Mac and PC operating systems,



including older versions; Strong interpersonal skills and comfort dealing with the public on technical issues; The ability toresearch and analyze key information in a timely fashion; Strong communication skills and the ability to remain calm in stressful situations; Bilingual in both English and French; A valid driver's licence Experience Repairing iMac devices, including screen disassembly; Hard drive replacements on Windows and Mac OS, including cloning; Installing MacOS on various Mac devices; Installing Windows 10/11; Transferring data from device to device; Properly diagnosing technical issues with Windows and Mac #J-18808-Ljbffr

📌 Computer & Mobile Repair Technician (Quebec City)
🏢 GCOM Support
📍 Quebec City