16 Oct
|
PetsApp
|
Toronto
Business Operations & Growth AssociateIn-Person – Toronto, ONAbout LifestyleRxLifestyleRx is a fast-growing virtual lifestyle medicine clinic combining physicians, group medical visits, nutrition coaching, and technology to help patients reverse and prevent chronic disease.We operate at the intersection of healthcare and technology — and we're still early. That means small team, fast decisions, high ownership, and real impact.We're hiring a Business Operations & Growth Associate to work directly with leadership to help scale operations and unlock our next stage of growth.The RoleYou will work across operations, physician experience, growth initiatives, and special projects.Some weeks you may be improving physician scheduling workflows.Other weeks you may be launching a new operational process, analyzing metrics, helping improve onboarding, or solving a bottleneck that's slowing the company down.You'll work closely with leadership and gain exposure to how a healthcare startup is actually built.This role is in-person in Toronto. We believe early-career operators learn faster by being embedded in the team.What You'll Work OnThis role will evolve, but initial responsibilities may include:OperationsImprove and manage physician scheduling, coverage,
and capacity planningIdentify inefficiencies in workflows and implement better systemsCoordinate cross-functional operational initiativesOwn small operational projects end-to-endPhysician & Internal SupportAct as a reliable internal point of contact for operational questionsImprove physician onboarding and support processesTroubleshoot system or workflow issues and elevate when necessaryGrowth & OptimizationTrack and analyze key operational and growth metricsSupport initiatives that improve retention, engagement, or provider experienceAssist with experiments related to marketing, operations, or recent servicesSpecial ProjectsWork on the highest-priority problems in the company each weekTake ownership of projects that don't clearly "belong" to anyone elseWho You AreEarly in your career (0–3 years experience)Highly organized and structuredComfortable with ambiguity and figuring things outStrong communicator (clear, calm, concise)Naturally proactive — you don't wait to be told what to fixTech-comfortable (Google Workspace, Slack, basic systems)Excited by startups and growth environmentsGrowth PathOperations LeadProduct OperationsGrowth / MarketingBusiness DevelopmentChief of Staff–type responsibilitiesWe expect the right candidate to specialize over time — but initially, you'll gain broad exposure across the business.What We OfferIn-person role based in TorontoCompetitive compensation ($70-80K/year)Benefits package3 weeks vacationDirect exposure to startup leadershipA front-row seat to scaling a healthcare startup
📌 Business Operations & Growth Associate (Entry-Level) (Toronto)
🏢 PetsApp
📍 Toronto