SPS Commerce is seeking a Customer Integrations Specialist to excel in a hybrid work model. Your main focus will be on guiding SMB customers through the shipping document integration process effectively.In this role, you will be instrumental in managing the technical configurations and ensuring a smooth integration experience for small and medium businesses. You'll engage directly with clients, manage integration projects, and facilitate training to drive adoption. Your contributions will support product enhancement based on customer feedback, creating value for our clients.Key Responsibilities:Manage all customer integration processes and configurationsOversee project timelines to meet customer needsLiaise between customers and product teams for solutionsDrive user confidence through effective trainingMonitor integration performance and gather feedbackRequirements:Bachelor's degree or 1-3 years of customer success experienceStrong track record in account managementTechnical skills in software integrationsSQL knowledge considered an advantageExcellent skills in communication and problem-solvingDrive effective customer integrations and enhance business relationships at SPS Commerce, playing a vital role in customer success.

📌 Customer Integrations Specialist At Sps Commerce (Toronto)
🏢 SPS COMMERCE
📍 Toronto