Sr. Regional Manager, Key Accounts Department: Sales Employment Type: Full Time Location: Canada-Ontario-Field based Compensation: $190,000 / year Description As the Sr. Regional Manager, Key Accounts, you will lead a team of Key Account Managers. You will be an active member of the Canadian Leadership Team. This role is focused on driving a consultative, partnership‑based approach to customer engagement. Together with your team, you will help practices identify opportunities, assess operational and clinical needs, and develop customized holistic business plans aligned to each customer’s desired future state. You will lead your team to move beyond transactional selling by bringing a deep understanding of the customer’s business through workflow assessments, utilization analysis, growth planning, innovation adoption, and cross‑functional collaboration. Your team will support customers in integrating the Align Digital Platform, an end‑to‑end ecosystem of technologies, workflows, services, and education designed to help practices improve efficiency, patient engagement, and long‑term growth. Working closely with Regional Managers, Clinical, Marketing, Finance, and Operations, you will help ensure customers experience Align as a strategic partner focused on outcomes, innovation, and long‑term success. Role expectations Lead, motivate, and inspire a team of approximately 5–8 Key Account Managers focused on strategic partnership growth, treatment adoption, and iTero performance across the region Coach and develop KAMs through co‑travel, business reviews, strategic account planning, and ongoing performance feedback, and the analysis of data Drive a consultative business partnership model focused on understanding customer goals, workflows, risks,



and growth opportunities Ensure KAMs conduct holistic business audits and develop customized business plans to support each customer’s desired future state Support the expansion and adoption of Invisalign, iTero, Exocad, and future Align innovations across strategic accounts Partner closely with Territory Managers and Regional Managers to deliver an One Align customer experience Coordinate cross‑functional resources including Clinical, Marketing, Finance, Operations, and Customer Success to support customer priorities and execution Drive operational excellence through robust funnel management, forecasting discipline, account planning, and KPI accountability Build a high‑performance culture grounded in collaboration, accountability, authenticity, and customer‑centricity Direct the partnership and collaboration of sellers within the region to maximize customer experience and ongoing promotion of Align solutions What we’re looking for Bachelor’s degree and/or equivalent experience required Minimum 10 years of B2B sales leadership, strategic account management, or commercial experience preferred Previous experience leading consultative sales teams within medical device, healthcare, dental, or technology industries preferred Demonstrated success coaching and developing high‑performing commercial teams Solid analytical, business planning, and strategic thinking skills Ability to build executive‑level customer relationships and lead complex partnerships Experience working within cross‑functional and matrix organizations Proficiency with Microsoft Office applications, CRM systems, and Salesforce preferred Strong English written and verbal communication skills; effective presenter across diverse audiences required. Bilingual French/English required for Quebec-based roles Possess and maintain a valid driver’s license and a good driving record to meet the requirement to travel extensively within the region including overnight travel Legally authorized to work in Canada and able to travel occasionally to the United States #J-18808-Ljbffr

📌 Sr. Regional Manager, Key Accounts (Toronto) - $190,000 A Year
🏢 Align
📍 Toronto